Quick Look Course Summary:New Management & Refined Supervisory Skills Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price: 1 Person R 3,982.50 EX VAT 3 Person R 2,509.17 EX VAT 10 Person R 1,795.98 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

New Management & Refined Supervisory Skills Course: Introduction

Moving from the role of team player into team leader can be daunting for some. In this workshop we identify the role of a supervisor and introduce several methods to new managers to start off on the right foot and keep going that way. A manager is not only responsible for his or her own productivity, but the effectiveness of the people they lead. When leading, it is important to notice individuals and take an interest in them personally as a manager. An employee who feels valued and recognised and encouraged to grow is a happy, productive employee. This workshop also provides case studies for participants to learn from.

New Management & Refined Supervisory Skills Course :Course Outline

1. Defining the Supervisory Role
The Supervisory Challenge
The Responsibilities of Supervisors
Your Role as Supervisor
Ensuring Success as a Supervisor
Case Study 1: Who will Survive?

2. The Attitude and Image
The Positive Approach
Measuring Morale
Boosting Productivity
Staying Positive
Personal Growth
Growing Your Dream Team
Establishing Authority
Presenting a Strong Image
Downplay Your Role-Power
Don’t Sabotage Your Image
Nonverbal Communication
Be Organized
Case Study 2: Which strategy to use

3. Human Skills and Team Building
The Best and Worst Supervisors
Technical, Interpersonal, and Conceptual skills for success
Supervisory Skills Inventory
Develop Your Human Skills
Establish Good Relationships
The Problem Employee
Leaders Build Winning Teams
Teams Grow in Stages
Keeping the Boss Happy
Case Study 3: Between a Rock and a Hard Place

4. Increasing Productivity
Delegating
What Delegating Can Do For You
D-E-L-E-G-A-T-E for Better Performance
Decide What to Delegate
Develop Your Decision-Making Skills
Knowing When to delegate and when not to
Using a Formula for Decision-Making
Freeing Yourself to Lead
Decision Pyramid: Levels of Decision-Making
Four Components of Decisions
Set Daily Goals
Case Study 4: The Do-It-Yourself Supervisor
Case Study 5: Indecision

5. Review
Putting it Together
Action Plan
Comments on Case Studies

New Management & Refined Supervisory Skills Course: Course Duration

1 day/s

Who should attend: New Management & Refined Supervisory Skills Course

This course is intended for potential managers and new managers.

**Quote does not include Any Exam Fees (if applicable)

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