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Quick Look Course Summary:Assertiveness Skills Training Course
  • Next Public Course Date:

  • Length: 1 day(s)

  • Price (at your venue): 1 Person R 3,982.50 EX VAT 3 Person R 2,729.81 EX VAT 10 Person R 1,885.40 EX VAT

  • Certification Type:Accredited

  • Locations & Venues: Off-site or in-house. We train in all major city centres throughout South Africa.

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    Assertiveness Skills Training Course: Introduction

    Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don’t delay!  Book now!

    Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don't delay!  Book now!

    Luckily, this is a skill that you can fake until the skill is real. We explore assertiveness and how to be assertive without sounding angry or arrogant. Self-confidence plays a large part in coming across as confident and assertive. Our workshop gives participants the tools to change their lives positively.

    Assertiveness Skills Training Course: Course Outline

    1. Introduction
    Three basic behaviour styles
    Behaviour can change

    2. Successful change in behaviour
    The five P’s of successful change
    The right road map
    Self-fulfilling prophecies
    Positive Mental Imagery
    Programming yourself for success

    3. Emotions
    Assertiveness
    Win-win relationships
    Talking about emotions

    4. Changing behaviour
    Choose assertive words carefully
    Body-language signals
    Stop signs and green lights

    Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don’t delay!  Book now!

    5. Broadening your scope of assertiveness
    Four assertive styles
    Sending assertive messages
    Identifying styles to aid communication

    6. Power steps
    Steps to assertive communication
    Repeat the question
    Command, don’t ask
    Add emotion
    Introduce consequences

    7. Assertive confrontation
    Defining the problem
    Five tools for successful confrontation
    Active listening
    Goals for the present and the future
    Credit for success

    8. Assertiveness training
    Topics not discussed
    Related topics
    Workshop objectives

    9. Self confidence
    Assertiveness
    Self-confidence
    Styles

    Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don’t delay!  Book now!

    10. Obstacles
    Negative thinking
    Personal application
    Case study

    11. Communication skills
    Listen and understand
    Ask questions
    Case study

    12. Goal setting
    Why goals are important
    SMART Goals
    Case study

    13. Being comfortable
    Self-worth
    Create positive self-talk
    Strengths and weaknesses

    14. Looking the part
    The importance of appearance
    Body language
    First impressions

    15. Sounding the part
    How you say things
    Sounding confident
    “I” Messages

    16. Powerful presentations
    Address issues immediately
    Use STAR to solve issues

    Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don’t delay!  Book now!

    17. Coping techniques
    Building a rapport
    Disagreeing
    Consensus

    18. Dealing with difficult behaviour
    Difficult situations
    Key tactics

    19. Topics not discussed
    Lessons learned
    Post workshop overview
    Completion of action plans
    Post workshop evaluation

    Assertiveness Skills Training Course Course: Course Duration

    1 day/s

    Who should attend: Assertiveness Skills Training Course Course

    This is a general employee course, also for managers.

    **Quote does not include Any Exam Fees (if applicable)

    IMPORTANT ACTION: Do Not Wait To Improve Your Skills.  

    Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal

    You might also like:  Presentation Skills Training Course

    Assert yourself!  Enrol on an Assertiveness Skills Training Course Course, Course in Assertiveness 0r Assertiveness Workshop with BOTI!  We offer business training programmes across South Africa!   Don’t delay!  Book now!

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