Minor events don’t always take place at the office. There are times when teams will be required to be offsite for many different reasons such as team building exercises, workshops, conferences, specialized meetings, promotional campaigns, client entertainment functions, golf days and training exercises. In these circumstances the general idea is to ensure that over and above the necessary travel and accommodation arrangements, all delegates are provided with the normal facilities that they have become accustomed to at the office.
This practical course will introduce you to the art of events co-ordination. You will learn how to effectively liaise with meeting or event attendees regarding availability and final arrangements whilst observing specific individual needs such as special dietary requirements; make travel and accommodation and car hire arrangements, identify a suitable date, time and venue, book catering and venue as well as process and distribute any documentation that may be required for the event.
BOTI offers secretarial training programmes, marketing courses and events training. Book your seat now on BOTI’s Events Management Expertise course. BOTI offers business training programmes across South Africa.
BOTI offers secretarial training programmes, marketing courses and events training. Book your seat now on BOTI’s Events Management Expertise course. BOTI offers business training programmes across South Africa.
BOTI offers secretarial training programmes, marketing courses and events training. Book your seat now on BOTI’s Events Management Expertise course. BOTI offers business training programmes across South Africa.
This course is aimed at those individuals who are involved in a secretarial, administrative or marketing function and who are responsible for co-ordinating small events.
This Unit Standard course is aligned to Unit Standard 13929: Co-ordinate meetings, minor events and travel arrangements
Nomakhosi Khoza – Multichoice (Pty) Ltd
‘I gained good knowledge on how to prepare different types of events. All went very well as Lynnaire was very clear on each topic and made me understand things need to be done. The best thing about this course was one on one undivided attention.’
Please click on link below for related public course/s:
Organizational Ethics & Conduct Training
Mastering Service Level Agreements and Contracts
The qualifying learner is capable of:
Get the project management certification and project management qualifications you need to move forward. Enrol now on pmp certification or book your seat on BOTI’s Unit Standard course: Apply a range of project management tools and techniques course. BOTI offers business training programmes across South Africa.
Get the project management certification and project management qualifications you need to move forward. Enrol now on pmp certification or book your seat on BOTI’s Unit Standard course: Apply a range of project management tools and techniques course. BOTI offers business training programmes across South Africa.
Get the project management certification and project management qualifications you need to move forward. Enrol now on pmp certification or book your seat on BOTI’s Unit Standard course: Apply a range of project management tools and techniques course. BOTI offers business training programmes across South Africa.
SAQA I.D. 50080 NQF Level: NQF Level 04
Unit Standard: 120385
Course duration
3 days
This course is aimed at those aspiring towards or already engaged in activities involving project management and will also add value to those who are running their own business and recognise that project management forms an integral component of any business.
BOTI also offers: Further Education and Training Certificate: Project Management
Read, analyse and respond to a variety of texts
Engage in sustained oral communication and evaluate spoken texts
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Fundamental | 50080 | Further Education and Training Certificate: Project Management | Level 4 | NQF Level 04 | Reregistered | 2018-06-30 | SERVICES |
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills.
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
Workplace violence is a very serious matter. We invite participants to our workplace violence workshop and teach them the skills to recognise a potentially violent conflict, the skills to mediate a potentially violent conflict and what to do both on the spot and legally after such an incident has occurred.
Left unchecked workplace harassment can escalate into workplace violence. We addressed workplace harassment in our workshop on workplace harassment and we strongly urge participants who attend the harassment workshop to attend this workshop as well, since the two overlap each other. We examined the definition of harassment, as well as the employers responsibilities and the recourses available to victims in that workshop, in this workshop we will learn the implications harassment and violence have to business costs, the legal consequences if an employee should sue a company and the psychological repercussions. As the saying goes: An ounce of prevention is worth a pound of cure. It is worthwhile knowing what normal behaviour is and what is not, however mental health is very subjective to the lay-man, and we should never try to diagnose our colleagues. Bullies and people with personality disorders dont always check all the boxes and it would be wrong to make sweeping allegations against people with or without psychological disorders. Very often people with mental health issues are the victims of violence or harassment, and seventy percent of bullying is perpetrated by women against other women. Having said that, there are common distinguishing behaviours that have no place in the workplace and can only lead to a hostile working environment, such as: Non conformance to laws, policies or authority, incessant deceit, disregarding their own safety and that of others, irresponsibility, arrogance, exploiting fellow employees, a sense of entitlement, self-importance, jealousy, belittling others and spreading gossip and rumours. It is important to target the behaviour and not the person, difficult as it may be. Part of that ounce of prevention is implementing an action plan to discourage and root out harassment and violence from the workplace and to ensure that all employees are aware and trained in company policy. Companies conduct risk assessment for various reasons, in this workshop we will focus on risk of harassment and violence. We will discuss anger and aggression, the de-escalation or defusing strategies when faced with a violent occurrence. Communication skills and tactical options, the risk assessment will cover identifying the hazard, assessing the risk, controlling the risk and evaluation and review of the incident.TIP: Employers checklist: The four step process List the risks of taking or not taking action Determine the severity, the likelihood and possibility of early detection Prioritise the risks Develop action plan and assign responsibility Employers should make all employees aware of the company policy on harassment and violence and if it changes all employees should be made aware of changes. The company policy on violence should be included in its code of ethics. We wrap our course up with a module on identifying bullies in the interview process, the investigation process of a violent incident and the scope and philosophy of a policy on violence and harassment. 1. Introduction
Workshop objectives
2. What is workplace harassment
Identifying harassment
Cost to business
Legal
Psychological
Case study
3. Identifying the bully
Abusive workplace behaviours
Bullying and personality disorders
Narcissism
Case study
4. How to handle workplace violence
Types of behaviour
Target the behaviour, not the person
Implement an action plan
Case study
5. Risk assessment
Understanding anger and aggression
Defusing and De-escalating situations
Communication skills
Tactical options
Case study
6. Risk Assessment (2)
Identifying the hazard
Addressing the risk
Controlling the risk
Evaluating and review
Case study
7. Being the victim
What is not considered bullying
Steps to take
Case study
8. Checklist for employers
4 Steps Process
Addressing all employees
Code of ethics
Policy and procedure
Case study
9. Interview Process
Identifying a bully
Warning signs
Case study
10. Investigation process
Advising your supervisor
Lodging the complaint
Initial response
The Investigation
Finding
Review and closure
Case study
11. Developing a harassment policy
Scope and philosophy
Principles
Intent
Options
Informal complaint process
Formal Investigation Process
Case study
12. Topics not discussed
Lessons learned
Post workshop overview
1 day/s
This course is intended for anyone who works in human resources.
**Quote does not include Any Exam Fees (if applicable)
IMPORTANT ACTION: Do Not Wait To Improve Your Skills.
Book Now By Completing Online Booking Form / Customised Proposal or Obtain Approval For Your Already Received Customised Proposal
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