2019 Public Course Schedule

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Human Resources Management and Labour Relations Training

The Human Resources funtion is key for any organization to achieve its strategic objectives. After all labour is one of the company’s most important resources and needs to be properly managed.

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HOW READY ARE YOU FOR THE 4TH INDUSTRIAL REVOLUTION?

In the past 150 years technology has grown exponentially and now that we are literally catching up with ourselves so that we can effectively operate in a world where we have become increasingly reliant on machines not only for comfort, but for survival, it is time to stand still and contemplate what that means for us when it comes to earning a living.

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Recognition of Prior Learning (RPL) Learnerships / Qualifications Program:  National Certificate: Generic Management

National Certificate:  Generic Management

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MAY THE 4TH INDUSTRIAL REVOLUTION BE WITH YOU – PART 1

Only two decades into the 21st Century and the way of the world is fraught with change in light of the impact of the 4th Industrial Revolution as we move further into an era where the distinction between man and machine is becoming less and less obvious

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May the 4th Industrial Revolution be with you – Part 4:  “High on Emotion”..(1)

Disruption has been the force behind each stage of Industrial Revolution.  During the First Industrial Revolution, which took place in the 18th and 19th centuries in Europe and North America, it was the textile and iron industries, the introduction of the water wheel and the steam engine that served as the core

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May the 4th Industrial Revolution be with you – Part 3: ‘Domo arigato, Mr Roboto…’(1.)

According to the World Economic Forum (WEF) The Future of Jobs Report 2018, the 4th Industrial Revolution, with its associated shifting technologies, is set to usher in major waves of change affecting both the way we live and the way we work.   Marked by such disruptive trends and technologies as robotics, 3-D Printing,

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May the 4th Industrial Revolution be with you – Part 2:  Welcome to the 4th Industrial Revolution, you can check out any time you like but you can never leave

There are some that will say that the 4th Industrial Revolution has indeed already reared its head.  Yet, there are also those that maintain that it is still a distance away.   One way or the other, there is no point to hiding in the shadows of our former state.

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May the 4th Industrial Revolution be with you – Part 1

In the past 150 years technology has grown exponentially and now that we are literally catching up with ourselves so that we can effectively operate in a world where we have become increasingly reliant on machines not only for comfort, but for survival, it is time to stand still and contemplate what that means for us when it comes to earning a living.

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Benefits of the Recognition of Prior Learning (RPL) Learnerships/Qualifications Program

Benefits of the Recognition of Prior Learning (RPL) Learnerships/Qualifications Program

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Recognition of Prior Learning (RPL) Learnerships / Qualifications Program:  National Certificate: Generic Management

Learners who pre-qualify (based on experience and past educational level) for the RPL Program will be required to demonstrate their competence and prior learning by preparing various Portfolios of Evidence (POE)

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Recognition of Prior Learning (RPL) Learnerships / Qualifications Program:  Generic Management Basics Course Qualification Title: Further Education and Training Certificate: Generic Management

Learners who pre-qualify (based on experience and past educational level) for the RPL Program will be required to demonstrate their competence and prior learning by preparing various Portfolios of Evidence (POE)

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Recognition of Prior Learning (RPL) Learnerships / Qualifications Program:  Further Education and Training Cerfificate:   Business Administration Services NQF Level 02

BOTI offers rpl training and rpl courses across South Africa and the recognition of prior learning process entails dedicated rpl assessment and moderation to assess individual competence

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Recognition of Prior Learning (RPL) Learnerships / Qualifications Program:  National Certificate:  Business Administration Services NQF Level 02

RPL means the comparison of the previous learning and experience of a learner howsoever obtained against the learning outcomes required for a specified qualification, andceptace for purposes of qualification of that which meets the requirements

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Recognition of Prior Learning (RPL) Learnerships / Qualifications Program:  National Certificate:  Business Administration Services NQF Level 03

BOTI is one of South Africa’s leading rpl training providers and offers recognition of prior learning learnerships countrywide, based on rpl assessment and moderation

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Recognition of Prior Learning (RPL) Learnerships / Qualifications Program:  National Certificate:  Business Administration Services NQF Level 02

RPL means the comparison of the previous learning and experience of a learner howsoever obtained against the learning outcomes required for a specified qualification, and acceptance for purposes of qualification of that which meets the requirements

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Creating High Performing Teams through Performance Management

Your journey towards mastering leadership continues with getting to the nitty-gritty of how well you and your team are performing and whether each team member is up to scratch in delivering on their assigned tasks.

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Mastering Data & Records Management

Keeping records, although often considered to be a tedious task, is of the utmost importance in literally keeping things on track

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BOTi Courses Overeview – Advanced Microsoft Excel Training

The Advanced Microsoft Excel Training Course will help you master  the art of Excel when you learn how to design, construct and effectively use robust financial spreadsheets

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Slick and Confident Telephone Management Techniques

You don’t hold the line when you think you may have dropped a call.  No, you are not one of those people who cuts your customer off at the knees mid-sentence when they are upset and need a quick solution to a problem.

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Professional Receptionist Training

At any given point in time during normal office hours you simply never know who next might walk through the door; and whether or not any of these individuals could be of strategic importance or even a threat to the organization – for all you know the next person to enter the premises could be a client or customer, a potential employee,

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Events Management Expertise

BOTI offers secretarial training programmes, marketing courses and events training.  Book your seat now on BOTI’s Events Management Expertise course.  BOTI offers business training programmes across South Africa.

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Powerful Project Management (as a project team member)

You have been given a large project to manage involving many diverse aspects.  You know that you need to be organized in your approach so as to ensure that the process runs smoothly

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Organizational Ethics & Conduct Training

What is meant by the term ethics?  Essentially, ethics deals with those issues where good judgement is required in dealing with organizational matters according to a set of norms, mores and values determined to be commonly accepted behaviours within and throughout the organization.

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Mastering Service Level Agreements and Contracts

By no means does any business operate in isolation.  A company may provide product and service offerings that rely on other service providers to help them deliver on their customer value proposition. 

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Mastering Asset and Inventory Management

At first glance stock management may seem like a simple exercise.  However, having too little or too much stock on hand may have an impact on the company’s overall profitability in ways that are not immediately obvious.

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Essential Time Management Skills

Time is of the essence and in today’s fast-paced workplace where the speed of technology and the speed of demand against the pressures of supply rule the game and us mere humans seem to be having a hard time keeping up with the need for speed in an increasingly demanding economy where we often wish that things we just slow down a little

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Conquering Risk Management Course

On a daily basis, every business faces many different types of risk.  In fact, we are constantly up against many factors that are beyond our immediate realms of control.  These can include environmental risk factors, such as changes to systems, location and changes to the environment.

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Efficient & Effective Meeting Agenda & Minutes Training

Preparing meeting communications is like preparing the menu for a meal.  For starters we have the agenda which is an appetizer that contains all the main ingredients for the items to be discussed at the meeting

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Chairing a Meeting with Confidence & Keeping Good Minutes

An important part of your managerial training involves understanding the importance of the need to formulate structured meetings with due formalities involving elements such as the preparation of an agenda, taking minutes and distributing information.

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Taking charge as a Team Leader in achieving company goals

As first line management, your role as a team leader or junior manager is critical when managing a team to ensure that strategies and plans as guided by senior management are effectively executed in line with business objectives.

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Taking charge as a Leader & Closing the Gap between Specialist and Manager

So, you are a technical specialist.   Suddenly, you are excelling at what you do and senior management places you in charge of an important project that comes, yes, with not only technical resources but also with a team of people for you to manage and you have no idea where to begin.

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Developing your Interpersonal Skills to Effectively Resolve Conflict

Conflict situations will often arise in the workplace whether we like it or not.  Many people shy away from conflict for fear that they do not have the required skills to deal with the negative emotions involved

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Monitoring Individual Performance to create High Functioning teams

As a manager in charge of a team you are responsible to ensure that your team consistently delivers against assigned organizational goals and objectives.

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Empower yourself with Essential Conflict Management Skills

Every manager needs to be aware that conflict can arise within every team at any given point in time.  This is especially the case when the pressure is on, deadlines are tight and projects and tasks are difficult to manage

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Effectively Manage Human Resources & Labour Relations

In dealing with managing the human element of the business, one needs to be able to analyse policy, procedures, agreements and conditions of employment that are applicable in the workplace and take on the mantle of responsibility to optimize and maintain efficiencies surrounding these policies.

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Build Winning Teams to Achieve Company Objectives

Your role as a manager involves managing people in terms of one on one relationships as well as supervising teams

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Professional Presentations Course

The power of the spoken word should not be underestimated.  Having the confidence to speak with knowledge and conviction, yet, with the right amount of tact balanced with a degree of assertiveness is essential in developing your presentation skills

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Master Effective Business Communication & Presentation Skills

Mastering effective communication in the workplace is part of every senior manager’s journey.  Achieving a measure of excellence in both oral and written communication techniques is a prerequisite in any leadership capacity.

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Key Negotiation Skills

Conflict in the workplace may not be easy to deal with and often, feelings and emotions get in the way of good professional judgement when personal as well as professional differences arise between team members of a business unit

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Business Writing Skills for function and Purpose

Expert communicators say that the importance of clear, concise communication in business cannot be over-emphasised.  But, don’t take anyone’s word for it, test things for yourself

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Business Communication Strategies: verbal/non-verbal and written 

The importance of developing effective verbal and non-verbal communication skills in the workplace is one of the fundamental skills required in business.

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Adding value in Managing a Diverse Workforce

Today, South Africa’s workforce is made up of individuals from a host of diverse backgrounds and cultures.  The ability to understand and manage all types of people is critical to achieving business goals.

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Solving Problems With Excel

It is a common misconception that many people view Excel as a tool that is used solely for business applications.  Yet, all types of problems can be solved using Excel.  Yet, for business purposes you may need functions that are a little more sophisticated.

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MS PowerPoint for beginners

Microsoft PowerPoint is the presentation software application of the Microsoft Office suite.  PowerPoint is often a vital component of business meetings and classroom lectures alike with its sophisticated, easy to use graphical and animation capabilities.

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MS Word for Beginners

Anyone who needs to write and compile documents for business purposes needs to effectively be able to use and get themselves acquainted with word processing and its must-have features

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MS Outlook for Beginners

Welcome to the digital age.  Gone are the days when we used to print all of our business communication pieces on paper, place them in an envelope and either dump them in the out-tray for internal distribution or for external posting, send them through the postal system.

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Excel for Beginners

Microsoft Excel is perhaps the single most important software program used in business today.  Particularly in the field of information systems, Excel is an essential end-user computing tool.

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Microsoft All-in-One Basic Computer Course

Welcome to the digital world, where you will find that in today’s business environment almost everything that you do that has anything to do with information relies on computer technology.

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Introduction to Computers 

Welcome to the digital world, where you will find that in today’s business environment almost everything that you do that has anything to do with information relies on computer technology.

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BOTi Essential Course – Excel to the power of 3: Beginners + Problem Solving + Graphs/Charts = Winning Formula Training

Don’t be terrified of spreadsheets!  You don’t need to be  a  numbers boffin to master  the basics of Excel.  This is one of several Excel courses we offer which cater to all levels of expertise, from beginners to intermediate through to advanced.

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Creating Spectacular Graphs & Charts With Excel

Charts and graphs elevate the data in an Excel spreadsheet by providing a visual presentation of numeric values.  Graphs are the most basic method of presenting data in a visual format and typically display data point values over a period of time

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We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

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Executive Assistant, Personal Assistant and/or Administrator Training Development Course

Your Job is key to ensuring that the business runs smoothly and coherently as you provide direct infleunce and support to your Bosses…So improving your skills, lifts your superiors skills – What a Win!

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New And Middle Manager Development Training Course

New Managers and middle managers ensure that the business runs smoothly. Being a manager is not being a boss, it is about coordinating, leading and orchestrating a team based on the vision, mission and goals of the business.

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Executive & Senior Management Program

Marketing has changed along with new technology being developed. Old marketing tactics and haunts no longer bring in clients and clients themselves have changed. Our workshop introduces those in sales and marketing to new ideas, new techniques and gives participants new tools.

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Attentive Problem Solving & Creative Thinking Course

This workshop combines three key skills, Problem Solving, Creative Thinking and Attention Management to up skill yourself and/or your employees to solve real business problems and hence add value.

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Taking Charge As A Leader With Emotional Intelligence, Interpersonal Skills & Conflict Resolution Skills Course

Let your career take a leap with Increased Emotional Intelligence, Heightened Interpersonal Skills and the ability to resolve conflicts.

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Finance And Business Acumen For Non Finance Managers Course

At the completion of the course (designed for non finance managers), delegates will understand the role and importance of finance and understand key financial terms. Three important areas of finance covered are Basic Accounting Concepts and Budgets and Financial Reports.

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Governance & Efficiency in Tendering and Supply Chain Management Course

The issuing of tenders for products and services encourages excellent rates and fairness and for any entity releasing them. The procedures can, nevertheless be intricate and comprehensive. We also need to understand how to enhance the Supply Chain Process so that we can minimize supply chain costs.

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Professional Business Writing and Communication Course

Writing in general is fast becoming a lost art. However in business, people still need to write, whether it is an email or a proposal. Our business writing course aims to give participants an “extra edge” when it comes to writing and we will discuss topics such as grammar and punctuation.

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Corporate Governance and Ethics Training Course

Corporate governance is the process whereby a corporation polices itself. Simply put, it is an approach of governing the business like an independent county; instating its own customised policies and laws to its workers from the top to the bottom

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Asset Management Training and Basic Finance Course

In the course, you will learn the international best practices and latest trends in asset management planning including:

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Data, Records and Knowledge Management Training Course

Imagine this scenario…you purchase a new refrigerator. It’s a double door, makes water, ice-blocks and has all the latest technology… it is the best model that you could afford.

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People Management: Labour Relations & Law, Employment Equity Course

This course is intended for employees of South African companies. The course sets out Labour Laws and Labour Legislation in South Africa.

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Solving Problems with Writing Excel Macros with VBA Course

he first day of this workshop is dedicated to problem solving. This workshop will give participants a good general overview of the creative problem solving process. We teach participants tools such as brainstorming, information gathering, identifying solutions after considering options.

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Powerful Project Management Course

Projects often fail. In fact many Business and IT executives feel there IT projects, for example are ‘doomed from the start’. Reasons for failure include project scope creep, lack of effective leadership,  unsupported project management culture, ill equipped project managers, poor controls, inadequate risk management and poor stakeholder management and engagement.

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boti course overview

Projects often fail. In fact many Business and IT executives feel there IT projects, for example are ‘doomed from the start’. Reasons for failure include project scope creep, lack of effective leadership,  unsupported project management culture, ill equipped project managers, poor controls, inadequate risk management and poor stakeholder management and engagement.

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BLACK EMPOWERMENT COURSE: ADVANCED TRAINING

The new BEE Codes came into effect in 2015.  Whether you do business with government entities or not, your BEE rating is equally important.  With the changes in the codes, companies who choose to do nothing are likely to drop down at least 2 levels

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BEE TRAINING

The new BEE Codes came into effect in 2015 (BEE Training).  Whether you do business with government entities or not, your BEE rating is equally as important.  With the changes in the Codes, companies who choose to do nothing are likely to drop down at least 2 levels. 

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Cyber Security Course – Understand the risks

Recent damaging cyber-attack  emphasize the risk that cyber-crime presents (and hence a cyber security course). The attack in May 2017 for example  was a component of a world-wide malware that spread across 150 countries and made personal finances and details vulnerable.

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Get yourself psyched with some training motivation

Whether it’s at the gym or at work, motivation is the key. If you’d like to achieve something most people wouldn’t dream of doing, you’ll need motivation. This motivation can come in a variety of forms, but this article will deal with them in the form of quotes.

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Solidify the chain of command when training management

There is a specific hierarchy that needs to be followed for any company to work successfully. His chain of command is something that is at the essence of the success of any company. The productivity of a company is very dependent on how well messages flow from through this chain.

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Unlock your inner general with good team leadership

When a group of people get together there is usually. There is a lot of fighting, clashing of ideas, different visions and a lot of alienation.

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Keep it all running smoothly with some good system analysis

If you are running any business then it is truly important for you to ensure that your business is running smoothly. This means that you need to ensure that every aspect of your business is working and that there are no hiccups that cause you to lose productivity or quality.

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Increase your productivity; invest in supply chain courses

Ever since the start of businesses the success of a business has been based of the productivity of a company. The productivity of a company is greatly based off how well the workers work with one another.

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Join one of many office administration short courses

Office administration has a key role in any functioning company. In order for one to succeed in the field of office administration you need to be very good at multitasking

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Know when to do what with project management courses

In any business environment it is truly crucial for you to be able to know when to focus and what. This is a skill called project management. If you have many different projects to work on simultaneously then project management courses are something you need to consider

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Learn to sell yourself with presentation skills

In a world that is run by very powerful businessmen and women who have little time to spend on listening to you or your start up idea then you will need to work on being able to sell yourself of your brand within a couple of seconds.

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Maximize your productivity with pastel training courses

In a rapidly expanding business world competition is as present as ever. If you’d like to keep up with the business world and the competition around you you’ll need to be able to maximise your productivity.

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You should increase your BEE status right now

In a country such as our lovely South Africa accepting our past is a daily struggle. Our past is a very scary thought to many of us and it is one ridden with advantage of one community at the expense of a disadvantage of another. The effects of this horrible Apartheid system can be felt even today, 20 years later, in 2016.

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With the advancement of technology you should take an IT course

These days nearly everything is computerized. This is a logical progression as IT is something which is currently dominating our entire world.

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HR departments are here to stay – join a HR training course

All of companies need all of their aspects to be run by humans. The question is who runs the aspect concerning humans? The answer is simple: The human resources department.

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There is massive value in joining a HIV counselling course

As South Africa is one of the largest and most densely populated countries in the whole of Africa, it is fairly obvious that HIV/Aids will flourish here. With our rather poor health and safety regulations of most institutions and truly shocking level of general medical care this disease continues to spread through Africa devastating millions of people’s lives.

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Conflict management training and why you need it

Conflict in the workplace is just as common as conflict in the open living area if not more common. The thing about people is we clash, even more so if we spend large amounts of time together. When large groups of people are in the same area for long chances are they’re going to clash

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There are corporate governance courses in South Africa and they’re good

Corporate governance is something that is inescapable in any company. Corporate governance is the foundation on which a company runs – be it the rules, the layout structure and the way things are done and run. Corporate governance are essentially the laws within a company on which the company runs.

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What is cultural diversity?

Cultural diversity remains one of the key concepts any South African focuses on… and for good reason. Cultural diversity is one of the concepts that South African business has had to adopt due to our rich heritage and also our flaw-ridden history.

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Coaching skills – do you have them?

Every learner needs a coach. That’s just a fact that all people should understand and respect. However, have you ever considered becoming a coach? A coach is someone who teacher a learner anything from how to plot a graph to how to swing a baseball bat

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Change management training – how important is it really?

Changing your management is an inevitability. People change and lose value a businesses change, that’s just how it works. A change management training course might be exactly what you need in order to figure out exactly how to hire and fire some of your most senior members. The truth is, it’s never easy, but working on this skill will make it slightly easier and if you follow basic tips and tricks lain out of your then you’ll be able to hire and fire in a manner so effective that it will greatly benefit your company.

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Why a call centre course might be for you

The phenomenon of call centres and their success is something that has been very active in the business world for the last two decades. This effective way of dealing with problems as well as effective person-to-person advertisement has many pros and cons, but it is, just like most things, a skill.

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There is an art to the business writing skill

The first very basic trick is to avoid metaphors… completely. Metaphors and similes have a place in society and always will have one. They encapsulate feelings and emotions words fail to do, but they are to be left out of business writing

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Taking a computer course might change your life

The second tip you’ll most probably learn in a computer course is the trick of knowing to use shortcuts. There are all sorts of shortcuts that you can learn to utilize on a computer. In life there is either a long way or a short way to do things. Computers are much the same.

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Coaching skills – do you have them?

Every learner needs a coach. That’s just a fact that all people should understand and respect. However, have you ever considered becoming a coach? A coach is someone who teacher a learner anything from how to plot a graph to how to swing a baseball bat.

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Change management training – how important is it really?

Changing your management is an inevitability. People change and lose value a businesses change, that’s just how it works. A change management training course might be exactly what you need in order to figure out exactly how to hire and fire some of your most senior members.

Read More

Why a call centre course might be for you

The phenomenon of their success is something that has been very active in the business world for the last two decades. This effective way of dealing with problems as well as effective person-to-person advertisement has many pros and cons, but it is, just like most things, a skill

Read More

There is an art to the business writing skill

The first very basic trick is to avoid metaphors… completely. Metaphors and similes have a place in society and always will have one. They encapsulate feelings and emotions words fail to do, but they are to be left out of writing. Why? The reason is simple.

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Taking a computer course might change your life

The second tip you’ll most probably learn in a computer course is the trick of knowing to use shortcuts. There are all sorts of shortcuts that you can learn to utilize on a computer. In life there is either a long way or a short way to do things. Computers are much the same.

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Does a business motivational quote really work?

“A dream doesn’t become reality through magic; it takes sweat, determination and hard work.” – Colin Powell

These are all valid questions and need to be analyzed. Personally, I have always found that motivational quotes fall short for me.

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Please your customers by taking a hospitality course

When it comes to lodging, hosting, entertaining and treating customer’s hospitality is a big factor in your success. Hospitality is very hard to get right as it’s a very complex relationship you’re opening with your customer.

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Business analysis course – it sounds harder than it is

After being through a business analysis course you should essentially be able to interpret the short and long term needs of a company and knowing when and why to apply certain principles. This, in theory, seems like a very complicated procedure, but when the definition is broken down into its two main components: short term analysis and long term analysis, it’s not so hard anymore.

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Why a human resource course could be beneficial to you

Human resources are undoubtedly one of the most crucial parts in any business. Without it the company wouldn’t be able to hire and fire employees and would cease to function. Therefore a human resource course is very important.

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A facilitation course might be your next good decision

Facilitation in business is an imperative task. It is, essentially, where the role of the facilitator to make sure that the group has maximum synergy and work towards the same goal. These skills can only be worked on in a good facilitator course.

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Unlock your creative side with a graphic design course

Graphic designing is a skill that is not only very useful to have, but it is also something which could be mastered and unlock your creative side. Being a graphic designer you design and virtually create posters, logos, invites, adverts etc

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A good ice breaker could do wonders

Everyone is awkward at times. That’s just how it works. But with a good ice breaker everything could go away. Finding good ice breaker games takes a while, but here is a list of excellent ice breaker ideas you could use for all your ice breaker needs.

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Look after yourself and workers with a health and safety course

For many major companies, health and safety sadly come after profits. This is very wrong and should be rectified. The first thing that you need to look after in a company is the wellbeing of yourself and those who work with you. This can only be done if you have been given the right training which could be given to you in health and safety courses

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Put your best suit or dress on: It’s time for cocktail parties

Cocktail parties are either a hit or a miss, there’s no two ways about it. For many people cocktail parties are only seen as a way to network their companies and make a name for them in the business world.

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Customer relations management – could it be as important as it sounds?

The relationship between a company and its customers is very important. This confrontation and contact between these two entities is at the heart of the success of a company.

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Knowing how to write minutes is well within your reach

If you have been elected to take minutes in a committee you’re a part of you have been given a large responsibility. Learning how to write minutes isn’t particularly hard, but if you miss the faintest of detail which could be vital, you put yourself at the risk of losing your position or creating misunderstandings between the attendees and people who couldn’t attend the meetings

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No more biting your tongue with communication skills

In any part of your life, communication skills are very important. In nearly every sector of your existence you will run into people and learning how to communicate and deal with these situations is very important. Communication skills are taught to you every since you’re a very young child.

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Learning to be assertive will assist you greatly in the world

Being assertive means that you establish what you want and feel in a way that isn’t too passive or too aggressive. Passive means you do it in an indirect manner while aggressive means you do it in a too direct, damaging manner. 

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WordPress Administration Course

Whether you have your own site, you are a writer, or you are an administrator, you have likely heard of WordPress. Though most are familiar with what it is, not everyone knows what they can really do with the sight.

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Introduction to Programming Training Course

For anyone with an interest in programming, this course is for you. Designed to be simple, this training program is a great introduction if you are interested in computers but aren’t quite sure what you want to do yet. Why not try programming?

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Java Training Course

A type of bootcamp in a way, the Java training course is beneficial to anyone in the IT profession or the programming profession. Extensive and helpful, this course is not to be missed for anyone in these fields of study or profession.

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jQuery Course – Improve your skills

If you are unfamiliar with the idea of using jQuery to make web pages, this course would greatly benefit you. The course targets those who are employed as web designers and the cost and duration is very reasonable and manageable for anyone who believes the tools and values they will learn would benefit their work with their website.

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Web Design Practical Training Course

Whether for your business or for yourself, a web design practical training course will teach you the basics and even beyond web design. The main purpose of our training course is to enable our students to build from scratch a highly functional website.

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Responsive Web Design Training

Create and design responsive design websites for mobile applications and desktop. You can start by planning the design in CSS grid, and then create responsive navigation and responsive media, such as fluid images.

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Communication Strategies Training Course

For those who want to enhance their communication skills, Communication Strategies Training Course is an ideal option – from improving presentation and interpersonal skills to perfecting professional writing techniques.

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jQuery programming training course

If you want to be successful on today’s job market you will need to learn programming. This is one of the skills that will help you boost your career very fast and results can be extraordinary right from the start

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Linux networking training course

If you want to be successful on today’s job market you will need to learn programming. This is one of the skills that will help you boost your career very fast and results can be extraordinary right from the start

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Excel advanced 2013 training course

Excel is one of the most important applications in the business world because it enables you to share tasks, manage your business and track changes on the fly. It’s a very important app to use and one that can bring in front a very good value right from the start.

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PostgreSQL training course

The PostgreSQL training course (or PostgreSql Training Classes; PostgreSql Courses; PostgreSql Classes South Africa) is a course led by an instructor and it will help you better understand the open source relational database system.

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Excel Training Courses

all the Microsoft Office programs that you use for your business, Excel is certainly one of the most popular. Excel spreadsheets are a standard for business practices around the world.

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Excel Courses

The Business Optimization Training Institute (BOTI) offers a series of excellent training courses to help your business thrive. Of the many support programs that companies around the world use on a daily basis is Excel.

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Customer Service Training

There are many aspects of your business that need attention and at the top of the list is customer service. The better your business can employ excellent customer service skills, the more your customers are likely to buy again. No one denies the attributes of good customer service skills, but the problem has always been how to develop them.

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Customer Service Skills

At the Business Optimization Training Institute (BOTI), you will find a number of excellent training courses that will help you in all facets of your business efforts. One of the most important is developing customer service skills that will not only teach you how to handle difficult situations with customers, but how to retain them for future sales.

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Advanced Excel Course

There are a number of Microsoft Office programs that can really help your business in a number of different ways. One of the most commonly used is Excel, a program that provides spreadsheets which offer a myriad of different uses.

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Benefits of Using AutoCAD

In the past, designers, architects, engineers, and draughtsmen had a hard time producing and submitting engineering drawings within their scheduled times. It took a lot of time and effort to produce new drawings, as well as modify existing ones, because every shape, line, and measurements were made manually. All these challenges and difficulties were over-ridden through the development of AutoCAD

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AutoDesk: Provider of High-Quality Software for Computer-Aided Design

When it comes to computer-aided design, the list of the options is almost endless. Among others, one of the most popular choices would be AutoDesk.

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Autocad Free Download – Take a Peek behind the Curtain

If you have to do anything that is related to structural design than Autocad is without a doubt the program that you are going to rely on. This is the most powerful designing software, and it’s going to provide you with tons of different tools and possibilities

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What is AutoCAD?

AutoCAD is a programming used in drafting to create blue prints for computer chips, bridges, and buildings. It can also be utilised to draft complicated parts such as the gears of an electrical system and other component.

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Understanding What AutoCAD Courses Can Offer You

Understanding What AutoCAD Courses Can Offer You
A lot of students and professionals look for a way to make their work and projects a simple thing to do. We all understand what it feels like to stay up all night to finish what you’re supposed to do.

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AutoCAD Student – The Free Solution to Finish your Education

AutoCAD is powerful graphical design software which is crucial for the education of students in the respective fields. It’s practically mandatory for those who study architecture, graphic design, industrial design, landscaping and any other specialty which requires thorough planning and graphic representation. However, being the most popular and convenient software so far, AutoCAD comes at a certain price which is rather steep for the regular student.

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Sketchup – What You Need to Know

A lot of people think that Google Sketchup, the available free software for 3D-modeling, is a tool that can create different things in 3D space. Well, this general concept is actually true

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Training for Customer Service Excellence Why It Matters

For many businesses, there is one common goal – to deliver excellent customer service. This is a precursor of not only meeting but even exceeding customer satisfaction. Unfortunately, for many, especially for small businesses, customer service is often ignored in spite of its importance. This should not be the case. It should be given

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The Importance of Improving Your Customer Service Skills

Customer service skills are important if you want to grow your business. It is important to ensure that your team is empathetic, engaged, and skilled. They must be able to improve the relationship of the company with the customers. It doesn’t matter how great the products or services the company has to offer, customers will only remember how they have directly interacted with the company.

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Acquire these Essential Skills for Customer Service and Enjoy the Results

Training and development of advanced and helpful customer service skills are the main intentions behind this website. Whether you realize it or not, you are always going to service customers. It doesn’t matter if you are a sole business owner or if you are a janitor in a high school, you are always going to be servicing customers.

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Best Skills for Customer Service Representative

Customer Service is the way you interact with your customers. It can increase your reputation as a company or can really put you in a very bad light. Today, customer service is no longer just a way to resolve the complaint of the customers

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Importance of Overall Customer Satisfaction to Any Business

In today’s economy, customer satisfaction is the top priority of any business. It has become one of the measuring tools on how effective and efficient a business is. If you ask any company right now, big or small, they will have personnel that acts as a customer representative that will help you out.

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Customer Service Skills & The Hot Trend during Last Years

We live in a consumer based society, and that’s a fact. Everything we do is related with consumerism, and there are no options for that to change anytime soon. However, this is not necessarily a bad thing, regardless of what some skeptics want you to believe. Consumers have always been there, and they always will be.

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Customer Service Standards & The Concept of a Great Customer Service

The Customer Service is the first consideration of every consumer when they want to contact the company. It is a way for the consumers to share their appreciation with the company and also a way to resolve their concerns about the company. Companies use this opportunity as a way to forge a relationship with their customers as well as to initiate possible sales through sales training.

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Train the Trainer A Successful Methodology Capable of Achieving Miracles

We live in a world which is constantly changing. Technology is being developed at the speed of light, and this has a huge impact on all of us. In any case, corporations have to learn how to adapt to the most recent and current changes if they want to stay on top.

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How to Properly Conduct a Customer Service Training

Customer Support is one of the most important elements of running a business. It directly reflects the personality of the company and their ability to handle the different concerns of the customer.

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Valuable Tips That You Can Use to Improve Customer Services

Customer services are one of the most important aspects of business. It ensures that your employees know how to communicate effectively and that your customers will be fully satisfied. In whatever business you’re in, it can help everybody to have good skills in customer service.

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Call Centre Training

The amazing growth of the call centre industry has introduced the opening of different call centre training courses. These training courses can easily be accessed online aside from actual schools offering these services. In this field of training, there are constants that you can consider.

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Algeria Course / Education

Algeria Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Adrar, Ain Beida’Aïn Benian,etc

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Angola Course / Education

Angola Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Ambriz, AnduloBaba, Barra do Dande, Benguela, Cabinda, Cafunfo, Cangamba, Capanda, Capulo, Catumbela, Cazombo, Chitato, CLOV FPSO, Cuio, Cuito Cuanavale, Dalia, Dirico, Dombe Grande, Dundo, Essungo Terminal, Farta Bay, Futila Terminal, Gimboa, Girassol Terminal,

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Ethiopia Course / Education

Ethiopia Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Addis Ababa, Arba MintchAsosa, Dire Dawa, Dolo Odo, Dubti, Dukem, Humera, Jijiga, Jimma, Lalibela, Makale, Mojo, Mot’a, Moyale, Mui, Sodo, Tippi, Waca, .GABON, Akieni, Alowe, Belleville, Biawonque, Bitam, Bongo, Etame FPSO, Fougamou, Franceville, Lambarene,

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Zimbabwe Course / Education

imbabwe Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Bata, BeitbridgeBelgravia,

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Zambia Course / Education

Zambia Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Bwana Mkubwa, ChachachaChililabombwe, Zvishavane, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,  etc

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South Africa Course / Education

South Africa Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Adelaide, AerotonAggeneys, Compensation, Congella, Delmas, Elgin, Ficksburg, Firgrove, Fish Hoek, Four Ways, Fouriesburg, Garankuwa, Gately,

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Mayotte Course / Education

Mayotte Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Bandelé,

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Uganda Course / Education

Uganda Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Arua, BugembeBusia, Blackheath, Bloemfontein, Bredasdorp, Chiselhurst, Compensation, Congella, Constantia, Culemborg, Cullinan,

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Tanzania, United Republic Of Course / Education

Tanzania, United Republic Of Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Arusha, BukobaDar es Salaam, Moyo, Mubende, Adelaide, Bapsfontein, Bellville, Ben Schoeman Dock, Benoni, Bethal etc

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Togo Course / Education

Togo Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Ablogamé, AnéhoDapaong, etc

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Chad Course / Education

Chad Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Abéché, Abou-DeïaAm Timan, etc

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Swaziland Course / Education

Swaziland Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Agno, Buonas, etc

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Sao Tome And Principe Course / Education

Swaziland Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Agno, Buonas, etc

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Senegal Course / Education

Senegal Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Bakel, Cap Skiring, Dagana, etc

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Sierra Leone Course / Education

Sierra Leone Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Bo, BontheDaru,  etc

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Saint Helena, Ascension And Tristan Da Cunha Course / Education

Saint Helena, Ascension And Tristan Da Cunha Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Ascension, Georgetown, Jamestown,  etc

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Mauritius Course / Education

Mauritius Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Bambous, Beau BassinBeau etc

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Seychelles Course / Education

Seychelles Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Anse Kerlan, Bird Island, Denis Island etc

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Rwanda Course / Education

Rwanda Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Butare, Gisenyi, Gishoma, etc

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Nigeria Course / Education

Nigeria Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Aba, AbakalikiAbeokuta, etc

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Niger Course / Education

Niger Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Agades, ArlitBirni etc

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Namibia Course / Education

Namibia Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Ai-Ais, ArandisAriamsvlei, etc

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Malawi Course / Education

Malawi Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Blantyre, ChelindaChitipa, etc

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Mauritania Course / Education

Mauritania Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Aioun el Atrouss, Akjoujt Aleg, .etc

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Mali Course / Education

Mali Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Ambidédi, Baguinéda, Bamako etc

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Madagascar Course / Education

Madagascar Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Ambanja, AmbatolahyAmbatomainty, Belo, Beroroha, Diego Suarez = Antsiranana, Majunga (Mahajanga), etc

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Morocco Course / Education

Morocco Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Agadir, Ain Beni Mathar, Aïn Harrouda, etc

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Lesotho Course / Education

Lesotho Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Lebakeng, LeribeLesobeng, Mafeteng, Maputsoe, Maseru, Matsaile, Mohale’s Hoek, Mokhotlong, Nkaus, Pelaneng, Qacha’s Nek, Quthing, Sehonghong, Sekakes

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Comoros Course/ Education

Comoros Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Anjouan Apt, DzaoudziFoumboni, Moheli, Hahaya Apt/Moroni, Longoni, Mohéli Apt, Moroni

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Kenya Course / Education

Kenya Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Amboseli, Athi River, Bamburi, etc

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Gambia Course / Education

Gambia Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Bakau, BanjulBansang, Basse Santa Su, Brikama Ba, Bwiam, Faji Kunda, Farafenni, Karanai, Kau-ur, Kuntair, MacCarthy Island (Jangjangbureh), Mansa Konko, Sanyang, Serekunda

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Ghana Course / Education

Ghana Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Abor, Accra, Achimota, etc

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Algeria Course / Education

Algeria Course / EducationAlgeria Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Adrar, Ain Beida’Aïn Benian, ‘Ain El Hadjar, Ain M’Lila, Ain Taya, Ain Temouchent, Batna, Bechar, Bejaia (ex Bougie), Bethoula, Bettioua, Bordj Bou Arreridj, Bordj Menaïel, Bou Kadir,

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Western Sahara Course / Education

Western Sahara Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Town/ City, .WESTERN SAHARAAd Dakhla, Ejbei Uad el Aabd, etc

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Algeria Course / Education

Algeria Course / EducationAlgeria Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Adrar, Ain Beida’Aïn Benian, ‘Ain El Hadjar, Ain M’Lila, Ain Taya, Ain Temouchent, Batna, Bechar, Bejaia (ex Bougie), Bethoula, Bettioua, Bordj Bou Arreridj, Bordj Menaïel, Bou Kadir,

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Djibouti Course / Education

Djibouti Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Ali Sabieh, Camp Lemonier etc

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Cape Verde Course / Education

BOTI can send trainers into your specific territory and customize training according to your individual company requirements

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Cameroon Course / Education

The training course are designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.

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Côte D’ivoire Course / Education

BOTI can send trainers into your specific territory and customize training according to your individual company requirements

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Botswana Course/ Education

Botswana Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Dukwi, Francistown, Gaberones etc

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Benin course / Education

Benin Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Abomey-Calavi, Agbanta

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Burundi Course / Education

Burundi Course / EducationBurundi Course: BOTI can offer its courses (education) throughout Africa including Angola. Potential areas  (subject to availability) where course or courses / education can be offered include: Bubanza, BujumburaBururi, Gitega, Kirundo, Muyinga, Ngozi,

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Database Administration Fundamentals: Training for MTA Exam 98-364 Training Course

This course assists you in preparing for Microsoft Technology Associate Exam 98-364. It provides knowledge in the following areas: Core Database Concepts, Creating Database Objects, Manipulating Data, Data Storage, and Administering a Database.

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Database Administration Fundamentals: Training for MTA Exam 98-364 Training Course

This course assists you in preparing for Microsoft Technology Associate Exam 98-364. It provides knowledge in the following areas: Core Database Concepts, Creating Database Objects, Manipulating Data, Data Storage, and Administering a Database.

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Database Administration Fundamentals: Training for MTA Exam 98-364 Training Course

This course assists you in preparing for Microsoft Technology Associate Exam 98-364. It provides knowledge in the following areas: Core Database Concepts, Creating Database Objects, Manipulating Data, Data Storage, and Administering a Database.

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Virtual Team Building And Management Training Course

There are an estimated 1 billion virtual workers in 2012, as well as the number is expected to continue climbing well into the future. With a global workforce you are provided with a cost effective as well as talented pool of staff members to draw from. With a virtual team you are given a Follow the Sun production environment.

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Trade Show Staff Training Training Course

Deciding to attend a trade demonstrate is a large investment for any business. Preparation is essential: It’s better not to go to a trade demonstrate than to go unprepared. Every person in your booth is an ambassador to your business, make sure they are prepared. Trade demonstrate attendees usually plan a list of whom they’re going to visit before ever entering the convention center doors, make sure you are on that list.

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Time Management Training Course

Personal time management abilities are essential for professional achievements in any workplace. Those able to successfully implement time management techniques are able to control their particular workload rather than spend each day in a frenzy of activity reacting to crisis after crisis – stress declines as well as personal productivity soars! These highly effective individuals are able to Concentrate On the tasks with the greatest influence to them as well as their particular business.

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Telework And Telecommuting Training Course

Working in a home office requires a distinctive set of abilities. Teleworkers or virtual staff members have further Difficulties created by not being in a centralized office. Communication issues alone make it difficult job, as well as recognizing these Difficulties can help your delegates become awesome teleworkers.

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Team Building For Managers Training Course

Teamwork is a element of everyday business life. Whether It Is virtual, in the office, or on the road, we are often expected to be a functional element of a team.

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Supply Chain Management Training Course

Supply Chain Management improves the coordination as well as relationship between Suppliers, Producers, as well as Customers. It must be kept at a high level of business to be successful in today’s global economy. Goods as well as services are now pieced together from all over the world, as well as This particular process can be hectic as well as complicated if not handled correctly.

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Supervising Others Training Course

Supervising others can be a tough job. Between Controlling your own time as well as projects, helping your team members solve problems as well as complete tasks, as well as helping other supervisors, your day can fill up before you realize it.

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Social Learning Training Course

Social Learning is an effective way to train your staff members By Utilizing modeling positive behaviors. It’s a awesome way to promote cohesion as well as involvement as it builds a culture of learning.

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Sales Fundamentals Training Course

Although the Concept of a sale is simple enough, the process of turning someone into a buyer can be extremely complex. It requires you to convince someone with a potential interest that there is something for them in making their particular interest concrete – something that merits spending A number of their particular hard-earned money.

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Social Intelligence Social Intelligence Training Course

Social Intelligence is about Comprehending your environment as well as having a positive impact. Your delegates will become more confident in their particular social Circumstances by learning how to express as well as interpret social cues.

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Safety In The Workplace Training Course

Workplace safety is the responsibility of everyone in an business. Companies have legal obligations to meet certain safety requirements, but numerous go further than the minimum obligations. Safety standards as well as procedures must be put in place, as well as everyone needs to follow the standards in order for them to be effective.

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Project Management Training Course

In the past few decades, businesses have discovered something incredible: the principles that have been used to create enormous achievements in large projects can be applied to projects of any size to create amazing achievements. As a result, numerous staff members are expected to understand project management techniques as well as how to utilize them to projects of any size

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Motivating Your Sales Team Training Course

Everyone can always utilize some inspiration as well as motivation. This particular program can help your participant’s target the distinctive Means each team member is motivated. Finding the right incentive for each member of your sales team is essential as motivation works best when it is developed internally

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Millennial Onboarding Training Course

Onboarding brand new staff members is a secure investment which will assist newly hired staff members in developing their particular abilities, understanding, as well as value within the business.

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Meeting Management Training Course

This particular program is designed to give your delegates the basic tools you need to initiate as well as manage their particular meetings. They will be taught planning as well as leading techniques that will supply them the confidence to run a meeting which will engage the attendees as well as leave a positive as well as lasting impression. By Utilizing This particular program your delegates will Discover the needed abilities in planning as well as implementing a successful meeting.

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Measuring Results From Training Training Course

Although we all know that training can have numerous amazing benefits, sometimes It can also be hard to prove those benefits with a dollar value to training. Some topics, like sales training or time management, may possibly have direct, tangible benefits

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Managing Workplace Anxiety Training Course

The workplace is 1 of the leading locations where individuals experience stress as well as anxiety. Every worker will encounter it sometime during their particular profession. Everyone should be aware of the signs of anxiety as well as the tools needed to cope as well as deal with it.

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Manager Management Training Course

With This particular program you will be able to supply the abilities, guidance, as well as empowerment to your team of managers. They will then be better suited in leading as well as motivating their particular team as well as thus produce fantastic results

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Lean Process And Six Sigma Training Course –

6 Sigma is a data-driven approach for eliminating defects as well as waste in any business process. You can compare 6 Sigma with turning your water faucet as well as experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, as well as pressure the water By Utilizing the faucet.

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Job Search Skills Training Course

Searching for a job can be daunting. How do you realize Exactly What job you’re best suited for? How do you build a winning resume as well as cover letter? Where can you find job leads? How do you network without feeling nervous? Exactly What happens when you land an interview? as well as most importantly, where do you find help when you need it?

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Internet Marketing Fundamentals Training Course

Marketing has changed dramatically over the last decade. Marketing is all about communicating, as well as the Internet has completely changed the way individuals communicate. The Internet is a marketer’s dream come true, especially with Social Media, as you have a low cost marketing tool that can reach a large audience.

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Increasing Your Happiness Training Course

Increasing ones happiness can be done By Utilizing the power of positive thinking. That is 1 ability that This particular work shop will touch on to teach your delegates how to be happier. Happiness will spread throughout your business, as well as have a positive influence on everyone.

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Human Resource Management Training Course

Human Resource Management Training Course

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Hiring Strategies Training Course

Successful companies are comprised of awesome staff members, so why not hire awesome staff members? Hiring as well as training staff members is an expensive venture. Hiring the right person is more about abilities as well as abilities; it is about finding the right combination of abilities, attitude, as well as fit for your business culture.

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Generation Gaps Training Course

While having various cultures in one workplace can present communication problems as well as conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present Difficulties to management in terms of handling the different generations present

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Digital Citizenship Training Course

With Our Digital Citizenship program will supply your delegates the guidance needed in the ever changing digital world. As our lives are lived more as well as more online we all need to translate our social abilities into the virtual world.

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Employee Recognition Training Course

Recognizing staff members By Utilizing various recognition programs is a fantastic investment. Being appreciated is a basic human feeling as well as reaps awesome rewards. Praise as well as recognition are essential to an outstanding workplace as well as its staff members.

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Employee Onboarding Training Course

When you think of staff motivation, numerous things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter Exactly What we offer individuals, true motivation must come from within. Regardless of how it is characterized, it is essential to get the right balance in order to ensure that you have a motivated workforce.

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Developing New Managers Training Course

Children have an innate creative Skill when they are born, but for some reason adults can lose it along the way. Your delegates will move out of the mundane, be much more curious, engage, as well as explore brand new ideas. understand creativity as well as be ready when it happens

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Developing Creativity Training Course

Children have an innate creative Skill when they are born, but for some reason adults can lose it along the way. Your delegates will move out of the mundane, be much more curious, engage, as well as explore brand new ideas. understand creativity as well as be ready when it happens

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Developing Corporate Behavior Training Course

With This particular program your delegates will be able formulate a business environment that reflects a positive set of values as well as ethics. Aligning these characteristics with corporate standards is Exactly What will make your delegates stand out as well as become leaders throughout your business.

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Developing a Lunch and Learn Training Course

Hosting a Lunch as well as Learn session is a low cost training option. It’s a awesome way to introduce a topic or give a small demonstration on brand new product or service. They are usually voluntary, thus attendance can occasionally be an issue, but with This particular program you will be provided the understanding to work By Utilizing This particular issue as well as others.

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Delivering Constructive Criticism Training Course

Delivering useful Criticism is 1 of the most difficult things for anyone. By Utilizing This particular program your delegates will gain important understanding as well as abilities which will assist them with This particular difficult task. When an worker commits an activity that requires suggestions or criticism it needs to be handled in a extremely particular way.

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Creating a Great Webinar Training Course

Webinars are an awesome inexpensive way to achieve a large number of individuals. Webinars are awesome tools if you want to market brand new or improved product, train staff members, demonstrate a whole brand new task, or have a meeting with staff members located throughout the globe

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Collaborative Business Writing Training Course

Writing as well as communication abilities have degraded with more as well as more individuals communicating By Utilizing email as well as instant messaging. Developing writing abilities is still essential in the business enterprise world as is creating proper documents (such as proposals, reports, as well as agendas) giving you that extra advantage in the workplace?

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Coaching And Mentoring Training Course

You are in your workplace looking over your performance report as well as it happened again. Your low performing worker failed to meet quota this particular month even after you spoke with them about The Significance of meeting Objectives. This particular worker has an awesome attitude as well as you realize they can do better

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BOTi Course Overview – Change Management Training Course

Change your Change Mindset! Change is a constant in numerous of our lives. All around us, technologies, processes, individuals, ideas, as well as methods often change, affecting the way we perform daily tasks as well as live our lives. Having a smooth transition when change occurs is essential in any scenario as well as your delegates will gain some important abilities By Utilizing This particular program.

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Call Center Training Training Course

Develop a Top Performing call Centre Today! Phone abilities are a highly important tool to have in a worker ability-set, as well as Call Center Training (Call Center Training Program Outline; Call Center Course; Call Centre Training Courses Cape Town, Johannesburg-throughout South Africa) can help supply those abilities

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Business Writing Training Course –

Writing is Essential method of communication for most individuals, as well as It Is 1 that numerous individuals struggle with. Writing as well as communication abilities have degraded with more as well as more individuals communicating By Utilizing email as well as text messaging. Developing writing abilities is still essential is the business enterprise world as creating proper documents (such as proposals, reports, as well as agendas), giving you that extra advantage in the workplace.

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Being A Likeable Boss Training Course

Being more likeable is a quality everyone can increase as well as improve. Being likeable as well as a figure of authority is where some difficult conflicts can happen. With This particular program your delegates will understand these potential aspects of conflict as well as formulate the abilities as well as understanding to conquer them.

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10 Soft Skills You Need Workshop

The definition of Soft Skills can often  be complicated to describe. It could be that unique characteristic or attribute that facilitates great communicating. It could be the special means that show self-assurance in a difficult circumstance. These and other events can be more easily managed with this awesome course.

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Microsoft Project Server Configuration Training Course

Ones company has recently acquired brand new computer software to be rolled out to a number of
individuals. You are placed at the front of creating and managing your own and others’
projects in Microsoft Project Server.

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Kanban and lean six sigma

Kanban is another concept linked into six sigma. In the 1940s, Toyota optimized its production process in line with how supermarkets stocked their shelves. In a nutshell they only kept o enough stock to meet customer demands

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How to write a report

Always determine what your main goals and objectives ought to be in composing the report before beginning. If a particular individual is doubt, return and enquire of the individual who requested to define the job.

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PC Training offered throughout South Africa (Cape Town, Jhb, Durban)

PC Training: Computer literately via pc training is a essential? Almost all devices these days have some or other computer chip embedded in them. PC Training is essential in almost every job today.

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Human Resource Management Courses

Human resource management courses:HR or “Human resources” , describes the how a business or company’s workforce operates. After all the most important assets of any organisation are its people A company can have the latest technology and machinery but if it doesn’t have people to operate these can be they useless!

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Short Courses

A short course provides on with the opportunity to rapidly learn a specific skill set. While life experience and on the job training may teach you specific skills, a Short Course allows one to rapidly learn a set of skills

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Sage Pastel Partner Bundle Version 14 Training Course

BOTI offers you the opportunity to enhance your skills in the following: Worksheets and Workbooks management training, Introduction to Bookkeeping training, Implications of Value Added Tax (VAT) training and Tables and Data Structures training.

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Ms Office Excel Intermediate 2013 Training Course

Microsoft Office Excel Intermediate 2013 should be completed once Microsoft Office Excel Basic 2013 course has been undertaken . In the later course you would have created formatted, edited, basic spreadsheets. Now you need to repetitive that are repetitive and view spreadsheets in a better way. Here, you will use Microsoft Office Excel to refine and improve your spreadsheets by using charts, formulas, graphics and templates.

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Ms Office Excel Beginners 2013 Training Course

Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.

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Ms Office Excel Advanced 2013 Training Course

Microsoft Office Excel Advanced 2013 follows Microsoft Office Excel Intermediate 2013. Here the more advanced and complex abilities of Excel will be taught with an emphasis on task automation. Here one will utilsie more advanced analysis methods on bigger data sets. In addition the student will be taught how to work on the same worksheets with others.

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Project Management Fundamentals Training Course

At the end of the  Fundamentals of Project Management Course (Project Management Courses in South Africa including Project Management Courses in Durban, Cape Town, Pretoria, Johannesburg), delegates will be able to identify the characteristics and nature of a project; the stages of the project management process – including how to complete a project charter, define the project scope, understand and develop work breakdown structures. In addition, components of time management will be explored which will enable efficient schedule development

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Database Administration Fundamentals: Training for MTA Exam 98-364 Training Course

This course assists you in preparing for Microsoft Technology Associate Exam 98-364. It provides knowledge in the following areas: Core Database Concepts, Creating Database Objects, Manipulating Data, Data Storage, and Administering a Database

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ValueSelling Associates™ Training Course

Many sales professionals have enhanced their sales productivity from 1991. Measurable results have been delivered with the proprietary sales training tools. This training teaches one how to effectively engage, qualify, advance and close opportunities with their clients and their prospects.

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Long Term -Investing & Trading Training Courset

The objective here is to avoid the mishaps that many investors face to produce real investment returns. The course deals with the fundamentals of, management of money, share valuation, allocation of assets and management of portfolios.

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MS Projects 2013 Training Course: MS Projects Training

Project Management Bundle consists of Project Management Fundamentals (1 Day Theory); Microsoft Project Management 2013 Part 1 & Part 2 (2 Days) (MS Projects Training).

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Ms Windows SharePoint Designer 2010 Training Course

Designed for solution developers who wish to customize and create SharePoint Sites, improve the lay out of a SharePoint site. It also allows one to produce dynamic pages using Workflows and Web Parts.

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Windows Server Admin Fundamentals: Training for MTA Exam 98-365 Training Course

This is designed to prepare for the Microsoft Technology Associate Exam 98-365, Topics covered include: Server: Roles, Installation, Performance Management and Maintenance. In addition Active Directory, Storage is also dealt with. This course utilized the same content as found in the Microsoft Official Academic Course (MOAC).

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Software Development Fundamental : Training for MTA Exam 98-361 Training Course

Our Software Development Courses in South Africa  (Software Development Courses Cape Town, Johannesburg, Durban, Pretoria) assists in preparing for Microsoft Technology Associate Exam 98- 361, Areas covered include: Object-Oriented Programming, Core Programming, General Software Development, Applications for Web and Desktops and Databases.

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Microsoft SQL Server 2012 Training Course

SQL Server® 2012 is introduced. The following is described: logical table design, indexing and query plans. It also deals with the production of database objects, which consists of views,
Procedures that are stored, function and parameters. In addition the course deals with other areas of procedure coding, eg. transactions, concurrency, error handling, triggers, and SQL CLR.

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Querying MS SQL Server 2012 Training Course

For Microsoft SQL Server 2014, this course provides delegates with the knowledge needed to perform basic Transact-SQL queries. It forms the foundation for all SQL Server-related disciplines; which includes Business Intelligence, Database Development and Administration.

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The Art of Face to Face Communication Training Course

In a technology-driven world it is often more difficult to make human connections! People often have to move between the impersonal technology and the close reality of human interactions. Many scenarios are in play– in the mix there may be escalating issues, sensitive feelings, urgencies, authority and power, or much money– these situations require that business people need to meet face to face in the same room to exchange information and resolve issues.

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Handling Difficult People & Situations Training Course

Without a doubt; in all situations we often encounter difficult people eg clients, fellow-colleagues, family and friends. This people may have challenging characters that we need to deal with to create positive relations.

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Advanced Interpersonal Skills Training Course

Race Ahead with an Advanced Interpersonal Skills Training Course (or Interpersonal Skills Training Johannesburg; People Skills Training; Interpersonal Skills Training Pretoria; Interpersonal Skills Course). To successfully interact with others, one needs excellent interpersonal skills.

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Designing a Data Solution with MS SQL Server 2014 Training Course

The course deals with implementing and planning enterprise database infrastructure by utilizing SQL Server 2014 and other technologies of Microsoft. It deals with consolidating SQL Server workloads, working with both Windows Azure cloud-based solutions and on-premises. Planning and implementing disaster recovery solutions and high availability is also covered.

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Developing MS SQL Server Databases 2014 Training Course

This course deals with SQL Server 2014 and deals with design of logical table, query plans and indexing. It also emphasis the production of database objects including stored procedures, views functions and parameters. Procedure coding, such as indexes, error handling, concurrency, and triggers are also included in this course.

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Implementing a Data Warehouse with MS SQL Server 2014 Training Course

The course aims to deal with how to build a data warehouse platform to support a Business Intelligence solution. Key outcomes include creating a data warehouse with Microsoft SQL Server 2014, ETL implementation (using SQL Server Integration Services), and data cleansing and validation with SQL Server Master Data Services and SQL Server Data Quality Services and.

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Querying MS SQL Server 2014 Training Course

Be A Guru of Databases with a The Microsoft Sql Server Courses (or Sql Course ; Sql Training Courses Johannesburg, Cape Town- South Africa) provides delegates with the technical knowledge to write basic Transact-SQL queries for Microsoft SQL Server 2014. This course is the basis for all SQL Server-related disciplines; in particular, Database Development, Database Administration and Business Intelligence.

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Internet Marketing Essentials Training Course

Targeted to individuals who wish to learn internet marketing skills. In particular, it will be advantageous to marketing employees from small to medium to large companies. Entrepreneurs and Small-business owners will also benefit

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Autodesk Revit Architecture Essential Training Course

The course teaches delegates how to utilize Revit Architecture for building information modeling and the techniques for parametric documentation and building design. The fundamental features of Revit Architecture are taught. The next phase involves schematic design and construction documentation, Finally the course deals with visualization. After completion of this course one should be capable of completing one’s first Revit Architecture project.

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Sage Pastel Xpress Version V14 Training Course

Provides the skills and knowledge required to perform the bookkeeper to trial balance role utilizing Sage Pastel Xpress Version 14.

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AutoCAD Essentials Evening Classes Training Course: Autocad training

Autocad training: The aim of this course is have knowledge of the AutoCAD workspace and user interface. In addition you will be able to utilize basic viewing and editing feature.

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Ms Office Excel Intermediate 2010 Saturday Training Course

Microsoft Office Excel Intermediate 2010 shoud be completed once Microsoft Office Excel Basic 2010 course has been undertaken . In the later course you would have created formatted, edited, basic spreadsheets. Now you need to repetitive that are repetitive and view spreadsheets in a better way. Here, you will use Microsoft Office Excel to refine and improve your spreadsheets by using charts, formulas, graphics and templates.

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Ms Office Excel Beginners 2010 Saturday Training Course

This is aimed at delegates who wish to acquire the knowledge necessary to, edit, create and print and format basic worksheets within Microsoft Office Excel.

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Ms Office Excel Advanced 2010 Saturday Training Course

Microsoft Office Excel Advanced courses is followed by Microsoft Excel: Beginners and Microsoft Excel: Intermediate, this course will extend your knowledge into some of the more specialized and advanced capabilities of Excel by automating some common tasks, applying advanced analysis techniques to more complex data sets, collaborating on worksheets with others, and sharing Excel data with other applications.

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Business Ethics – A Practical Guide Training Course

The Ethics Training South Africa or Ethics Courses In South Africa (or Business Ethics – A Practical Guide Training Course) is designed for the following attendees:

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AutoCAD Plant 3D Essentials Training Course

The Autocad Plant 3d Essential Training: Admin Classes (or Autocad Plant 3d Training South Africa, Johannesburg, Cape Town, Pretoria, Durban) dealing with AutoCAD® Plant 3D is software that is designed around by industry specifications, it allows one to utilize existing content and designs, and produce and share construction documents which may include orthographics, isometrics. You will gain knowledge to use AutoCAD® Plant 3D to produce and amend a 3D plant design. You will also obtain two dimensional views of the three dimensional design.

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Autodesk Vault Essentials Training Course

and end users.
This is a foundation module of the Autodesk’s solution for data management from, which allows operators to condense and securely arrange all product information for ease of reference, collaborating, and for purposes of re-use.

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Introduction to Basic Computing Training Course

Learn to use a computer with ease. This course is designed  to teach you  how to use a computer at a basic level. These days, especially as we enter the era of the 4th Industrial Revolution, computers are an integral and necessary part of our lives.  Even if you consider yourself to be a complete novice, with no understanding whatsoever of how computers work,  this course will introduce you to the basics so that you won’t every shy away from a computer again.

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Getting Started With Windows 8 Training Course

This course will teach delegates how to make use of the new tools and feature available on Windows 8 operating system. Delegates will be equipped with enough knowledge to personalize their personal computers. This course is suitable for all levels of technical abilities.

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Sales Skills: Advanced Training Course

This course enhances the knowledge gained in Sales Skills: Basic. At this level, delegates will be taught ways of building clientele and make sure their needs are met. Delegates will also be introduced to negotiation skills, market research, competitor analysis and building a consulting strategy.

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Professional Selling Over the Phone Training Course

This course is designed for delegates who are from a telephone-based sales background; the course will cover vital subjects that will improve business sales and revenue. Delegates will be trained on proper voice control, preparation of scripts, how to obtain feedback, and soft selling. In addition, delegates will be taught how to deal with rejections, difficult objections as well as appropriate ways of closing a deal.

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Marketing Courses Training Course

This course is aimed at assisting delegates to achieve maximum profits, create more wealth and be sustainable. This course is also important for businesses that are in the process of seeking financial help. Delegates will be taught how to put together a marketing plan and a business that will maximize their chances of getting financial backing from institutions.

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Emotional Intelligence Works Training Course

This course will teach delegates the importance of learning how to control feelings and emotions in order to lead a more positive life and attract positivity in their lives. Upon completion of the course delegates will be more flexible and generally feel more enthusiastic and willing to perform in group activities.

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Labour Relations & Law Fundamental Training Course

Labour Relations & Law Fundamentals course will give delegates an overview of the South African labour law. Upon completion delegates should be familiar with legislative practices and understand legal frameworks.

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Practical Leadership Training Course

Practical Leadership course was designed to equip newly appointed managers with practical skills that can be applied in the workplace for effective leadership.

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New Management & Refined Supervisory Skills Training Course

New Management & Refined Supervisory will help interested delegates become better supervisors to their subordinates. Delegates will discover that their attitude can either enhance or break their team spirit. Even the more experienced supervisors can take this course to refresh their skills.

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Motivate Your Team for Success Training Course

Motivate Your Team For Success will help delegates recognize and put into practice, strategies that will improve morale amongst staff. Delegates will be taught methods that can be applied in the workforce to make sure that employees stay self-motivated

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Conducting a Meeting Training Course

Conducting a Meeting course provides delegates with conducive methods of planning and leading successful meetings. Delegates learn how to draw an agenda and then facilitate a meeting following the activities listed in the agenda. Additionally, delegates will also be trained on leadership skills, decision making and creative thinking, to help them establish a neutral atmosphere amongst participants in meetings, as well as how to deal with arising conflict and misunderstandings .

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Negotiating Skills Training Course

Negotiating skills course aims to familiarize delegates to the basics of negotiations. Delegates will gain knowledge of how to plan and arrange logistics of a negotiation. The course will also cover communication skills and train delegates on guidelines to be utilized when questioning and responding during a negotiation process. Delegates will be empowered to be able to deal with unethical negotiation tactics, taking charge in a negotiation as well as applying various effective tactics to their negotiations

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Secretarial Courses

The Secretarial Courses are aimed at assisting delegates from an administrative role to excel in their work and stand out. Delegates will be trained in interview skills, effective communication skills, how to conduct and setup business meetings. Upon completion delegates will realize that they can easily compel superiors in getting them to do certain tasks for them.

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Excellent Customer Service – A Practical Approach Training Course

Excellent Customer Service course is designed for delegates who work in the customer service field and wish to improve on their knowledge of customer behavior. Delegates will be engaging in discussions that will cover; the importance of having a service culture in an organization, customer service skills, as well communication.

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BOTi Course Overview – Events Management for Beginners Training

This course will help bring out your creativity and organizational skills to plan the best events ever.  You will uncover strategies that can be used to make planning an event less stressful.   You will learn to develop and organize your ideas for an event with easy-to-follow tools and checklists to help keep track of the details of the event (this is key)

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Building and Working in Teams Training Course

This course is planned for delegates who work in a team. It addresses different issues that arise in a team setting, making sure to provide current methods that can be applied in order to improve team functionality, communication, commonality and closeness. Delegates will learn crucial skills to make meetings smoother, create a solid team, and conduct post project follow-ups.

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Conflict Management Training Course

This course introduces strategies that can be applied in the workplace to help resolve disputes between co workers. Partaking in this course can help delegates manage conflict better in order to see cohesion amongst workers, this improving productivity and morale.

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Lifestyle & Career Discovery Training Course

Career discovery course is a self-development workshop that poses different lifestyle and career related questions to help delegates reach their real potential in different areas of their lives. Delegates can expect to honestly answer different posed questions which will help them discover their real potential and strengths.

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Time Management Training Course

This course will teach delegates effective methods and techniques that can be practiced to manage their time productively.

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Stress Management Training Course

Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.

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Train the Trainer Training Course

Train the Trainer is a complete course that teaches delegates how to pass down knowledge to adults in the most effective way. Delegates will master the skills and tested methods of learning to be taught how to apply these to their training sessions. Our train the trainer course (Train the Trainer Course South Africa) aims to teach a group of trainers the necessary skills to impart organisational teaching in an effective and coherent manner so that organisational objectives are achieved.

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Web Design: HTML & CSS Bundle Training Course

This is a bundle course that incorporates both HTML and CSS beginners and advanced. Delegates will be started with web page creation basics and then move on to advanced web page creation techniques.

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Web Design: HTML & CSS Advanced Training Course

In HTML & CSS Advanced course delegates are introduced to advanced web page creation using advanced tools. Over the duration of the course, delegates will acquire knowledge on web page layout, how to manage CSS, etc.

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CompTIA N+ (Networking) Training Course

CompTIA N+ (Networking) course is intended to offer network technicians and support staff with basic skills to run and maintain a corporate network.

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Sage Pastel Partner V14 Advanced Training Course

This course will prepare delegates to be able to use the advanced features found on Sage Pastel Partner Version 14.

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Bookkeeping Courses

This complete training programme will teach delegates the basic bookkeeping terminology and concepts, then teach delegates about the usage of bookkeeping documents in a manual accounting system.

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CorelDRAW for Intermediate & Advanced Users Training Course

CorelDRAW Advanced course improves on the knowledge of CorelDraw and teaches delegates the more advanced features of Power trace and DRAW. Each topic is completed through the usage of easy-to-follow exercises.

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AutoCAD Inventor Advanced Training Course

Autodesk Inventor 2014 is a development of Autodesk Inventor, it features improved and updated design tools. This course provides delegates with comprehensive information on the specifics of these design tools as well as helpful parametric design techniques. Upon completion of the course, delegates will be more confident exploiting Autodesk Inventor features and also be able to solve design challenges better.

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AutoCAD Revit Architecture Advanced Training Course

This practical courseware will train delegates to use the more advanced features of AutoCAD Revit Architecture. Delegates will be taught how to modify features such as spaces, elevations, windows, doors, walls, and the like.

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AutoCAD 2014 Advanced Training Course

AutoCAD 2014 Advanced employs developed techniques to coach delegates to be proficient in using AutoCAD software. Delegates are taught how identify the most suitable tool for the task, the best way to utilize that tool, as well as how to produce new tools to.

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AutoCAD/AutoCAD LT 2014 Essentials Training Course

The intention of AutoCAD/AutoCAD LT 2014 Essentials is to empower delegates to be able to produce basic 2D drawings using AutoCAD® software. Although at a basic level, delegates will discover that the AutoCAD software is one of the most complicated computer applications to come across.

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MicroStation Advanced Training Course

Microstation Advanced courseware is recommended for the knowledgeable MicroStation user who needs supplementary training. It will assist delegates to become more productive when using Microstation features.

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Google SketchUp for Intermediate & Advanced Users Training Course

Our two day training course is designed so that the knowledge acquired is applied practically, so that the business environment can be enhanced.

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Adobe Acrobat Beginners Training Course

Become a Professional Adobe Acrobatic with our Adobe Acrobat Beginners course (Adobe Acrobat Pro Training Courses; Adobe Acrobat Courses; Adobe Acrobat Training Courses; Adobe Acrobat Course) will enlighten delegates on essential concepts and terminology, and the basic features of Adobe Acrobat X Pro. Delegates will be taught PDF basics and investigate the Acrobat interface. Additionally, they will learn how to steer and manage PDF documents.
Delegates will be taught how to create a PDF document from within Acrobat, Web pages and other applications.

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Adobe Flash Advanced Training Course

Adobe Flash Advanced course will help delegates advance their skills further, learning complex design and coding techniques to produce striking Flash movies. Upon completion of training, delegates will be more confident using advanced design techniques for movies on a larger scale as well as other multifaceted projects.

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Adobe Flash Beginners Training Course

With Adobe Flash Beginners course delegates are encouraged to explore their individual creativity and contribute to the Web, using Flash. At this level delegates can create animation, games, presentations, and the like.

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Adobe Illustrator Advanced Training Course

In Adobe Illustrator Advanced delegates will be introduced to all the secrets that experienced illustrators use every day to create vector artwork quicker and more precisely. Delegates will discover all the current and exciting functions inside Illustrator as well as skills to assist them to explore functions such as patterns, 3D objects and clipping paths.

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Adobe In Design Advanced Training Course

Adobe In Design Advanced course delegates will learn all the “hidden” tricks the professionals know, that can save you a lot of time in production. After the training, delegates will understand how to execute complex Paragraph Styles that include both Nested and Next styles. This series offers solutions to take your InDesign skills one step further.

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Adobe In Design Beginners Training Course

Adobe In Design Beginners training explains why In Design is the essence of the future and shows you step-by-step how to benefit from the program’s next-generation features.

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Adobe Dreamweaver Advanced Training Course

Adobe Dreamweaver Advanced will assist in designing and developing a striking web site using advanced concepts in Dreamweaver. Additionally, you will get the chance to work with Adobe’s Spry Framework to create AJAX-enabled web pages with a professional finish

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Adobe Dreamweaver Beginners Training Course

Adobe Dreamweaver Beginners course will advantage delegates who want to gain knowledge of how to use Dreamweaver to create and modify Web Sites. Delegates will learn how to plan, define, and publish a site

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Adobe Photoshop Advanced Training Course

With Adobe Certified Photoshop Expert, delegates will learn how to manage and organize images, process and create stunning compositions. Delegates will discover numerous tips, tricks and convenient techniques to help them better their creative workflow.

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Graphic Design Fundamentals Training Course

Graphic Design Fundamentals course investigates the primary principles and elements that are the basis of design. Delegates develop an understanding of the driving principles in regard to design. This is a foundation course and is ideal for those with minimal design experience.

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Configure Advanced Windows Server Training Course

Concluding the three-course series, which includes courses 20410A and 20411A, is the Configure Advanced Windows Server 2012 Services Course 20412A.

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Administer Windows Server 2012 Training Course

Administer Windows Server 2012 course 20411A allows delegates to utilize virtual machines for labs using pre-release software. The course is part two of a series of three courses which collectively, cover implementation, administration, maintenance as well as provisioning services and infrastructure in a Windows Server 2012 environment.

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Install & Configure Windows Server 2 Training Course

Install & Configure Windows Server 2012 course 20410A allows delegates to utilize virtual machines for labs using pre-release software. The course is part one of a series of three courses which collectively, cover implementation , administration, maintenance as well as provisioning services and infrastructure in a Windows Server 2012 environment.

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Microsoft Windows 7 Beginners Training Course

Microsoft Windows 7 Beginners course teaches the foundation of Windows 7. Delegates will be introduced to the Start menu taskbar, file management and creation, libraries and folders as well as exploring content on their computers. In addition, delegates can expect to browse the Web with Internet Explorer 8, add sites to their Favourite lists, and add RSS feeds.

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Developing Windows Azure and Web Services Training Course

In this Developing Windows Azure and Web Services course, delegates will be taught how to design and develop services that provide accessibility different data sources. Delegates will also learn how to develop and deploy services to servers and windows Azure.

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Windows Development Fundamentals MTA Training Course

This three-day Windows Development Fundamentals MTA Training course prepares and builds an understanding of producing Windows Services Applications. This course offers similar content as found in the Microsoft Official Academic Course.

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Developing Windows App Using C# Training Course

In this advanced course of Developing Windows App Using C#, the delegates will discover the more advanced programming skills and techniques that can be employed to optimize their Windows Store app and distinguish their app from other apps in the Windows Store

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Essentials of Developing Windows App Using C# Training Course

In this Essentials of Developing Windows App Using C# course delegates will acquire important programming skills and techniques that are vital in developing Windows Store apps. This includes a combination of both development and design skills, as well as ensuring that delegates are comfortable making and using the most of the Expression Blend and Visual Studio tools.

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Learn Microsoft Visual Basic 2012 Training Course

Training in the essential skills of current programming with Visual Basic 2012, and start building your desktop Windows 8 apps. The course employs engaging exercises, explanations and examples to introduce must-know concepts and techniques, meaning you can easily follow the course work even if you have no previous experience with Visual Basics.

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MCSD: Windows Store Apps C# Training Course

Training of Microsoft SQL Server starts with an outline of in-depth look at SQL Server, SQL query language, as well as database design basics. Furthermore, it will introduce fundamental concepts of the new version of SQL Server, with thorough explanation on implementation.

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Microsoft SQL Server 2012 Training Course

Over a course of 3 days, delegates will acquire knowledge and skills to manage a Microsoft SQL Server database. The focus of the course is on showing delegates how to use features and tools of SQL Server products, when maintaining a database.

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Microsoft Office PowerPoint Beginner Training Course

Microsoft Office Powerpoint Beginners course is aimed at introducing delegates to the basics of creating and delivering presentations. The course will prepare delegates with skills to communicate well and capture the attention of different audiences.

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Microsoft Visio Advanced Training Course

Building on the skills acquired in Microsoft Visio beginners, Microsoft Visio Advanced course introduces delegates to working with layers, templates, creating custom shapes and stencils. Delegates will additionally learn how to create project management and business diagrams, while integrating Visio features with other office programs.

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Microsoft Access Advanced Training Course

Extending on the knowledge gained in Microsoft Office Access basic and intermediate, this course introduces the more advanced features of Access such as, writing advanced queries, manipulating existing data, maintaining a database, as well as enhancing reports and forms.

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Microsoft Access Advanced Training Course

Extending on the knowledge gained in Microsoft Office Access basic and intermediate, this course introduces the more advanced features of Access such as, writing advanced queries, manipulating existing data, maintaining a database, as well as enhancing reports and forms.

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Microsoft Access Intermediate Training Course

In Microsoft Office Access Intermediate, delegates will be introduced to the basic skills required to operate on Microsoft Office Access database. Delegates will learn to work with reports, forms, queries and relationships and also be trained on skills for customizing database components and creating accessibility and compatibility with other applications.

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Microsoft SharePoint 2010: Designing a SharePoint Infrastructure Training Course

The course covers core methods for clarifying business requirements and how these affect planning for a SharePoint and SharePoint Online deployment. In addition, it covers how to Design SharePoint Infrastructure; how to plan the service application infrastructure; and optimization principles.

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Microsoft SharePoint 2010: Configuring, Administering & Troubleshooting SharePoint Training Course

Troubleshooting SharePoint teaches delegates how to install, configure, and administer Microsoft SharePoint , as well as manage and monitor sites and users . Also includes new features and functionality of SharePoint 2010 Sp1 and Offices 365’s SharePoint Online.

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Microsoft SharePoint 2010 – End User Level 2 Training Course

The SharePoint End User Level 2 course has advanced topics of working with SharePoint sites, including: Server site definitions (Search Center, Business Intelligence, etc.); in- Workflows, Social Computing, Site customization, administration and collection administration.

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Microsoft SharePoint 2010 – End User Level 1 Training Course

At the end of the SharePoint End User Level 1 course (Sharepoint Training South Africa, Johannesburg, Cape Town, Durban; Sharepoint Courses; Sharepoint 2010 End User Training), delegates will have a basic understanding of working with libraries, lists and basic page customizations.

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Microsoft Office Outlook Intermediate Training Course

At the end of the Microsoft Office Outlook Intermediate & Advanced Course, dlegates will be able to organize E-Mails into conversations; customize and assign categories to outlook E-Mails and appointments; import contacts into Outlook ; customize the your E-Mails , contacts and calendar; and share their calendar with others

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Microsoft Office Word Advanced Training Course

Automate Tasks and improve efficiency with skills like Cross Referencing and Bookmarking; creating table of contents and footnotes/ endnotes. Send out bulk mail in record time (Mail Merges).

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Microsoft Office Word Beginners Training Course

Microsoft Office Word (Beginners) will provide delegates with the basic concepts required to produce basic business documents. It will further assist in Word processing to create, save, and revise documents for future retrieval and printing.

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MS Projects 2010 Training Course

This course will provide delegates to with an understanding of project management concepts, and how to create and modify project plans.

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MS Projects 2010 Training Course

Individuals who understand project management concepts and are responsible for modifying project plans. These individuals need tools to manage project plans to compensate for any unexpected events

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Project Management Fundamentals Training Course

At the end of the course, delegates will be able to identify the characteristics and nature of a project; the stages of the project management process – including how to complete a project charter, define the project scope, understand and develop work breakdown structures.

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Advanced Microsoft Excel Training Course: Advanced Excel Course

Some benefits of attending an advanced Excel Course include: Use Excel Table Feature like a Pro, Automate tasks with marvelous macros, become a Chart Wizard! Intensive and highly practical course Advanced Microsoft Excel Training Course (excel courses) will show you how to make Excel work for you and your organization

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Critical Thinking 1

In South Africa as in the rest of the world, critical thinking is an essential skill to succeed in a number of spheres of life. This article describes what critical thinking is? How critical thinking helps.

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Leadership Styles

In South Africa as in the rest of the world, leadership styles are used as a means of stereotyping managerial and leadership skills into specific buckets. The aim of this is often to understand how to deal with a specific leader or hone one’s own leadership skills.

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Leadership Quotes

In South Africa as in the rest of the world, leadership quotes are often an excellent source of information for managers who want to improve their managerial and leadership skills. These quotes can also be a form of inspiration and a positive “mantra” .

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Corporate Training South Africa

It is essential that companies undertake adequate skill training. Our business and skills portal (boti.co.za) provides a comprehensive set of training skills (e.g. project management training course) for the modern manager.

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Basic Project Management Training

Do you want to learn the basic processes and methods to manage your projects according to the project management standards.

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Project Management Training

Project management is the activity and process and of planning, organizing, motivating, and controlling resources, procedures and protocols to achieve specific goals in scientific or daily problems. A project is a temporary endeavor designed to produce a unique product, service or result with a defined beginning and end (usually time-constrained, and often constrained by funding or deliverables), undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value

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Project Management Fundamentals: Project Management Courses Johannesburg

Enrol in one of our Project Management Training Course (PM Course) Project Management Courses in Johannesburg, Cape Town, Durban, Pretoria (and all major centres in South Africa). In an organization at some time or other, moist employees will have to deal with projects

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Performance Management Training Course

Performance management includes activities which ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product of service, as well as many other areas.

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Time Management Skills Training Course: Time Management Training

Time Management Skills Training Course or Time Management Training: The Managing Time Skills Training Course provides the skills to analyse their personal and business time problems. It allows delegates and to implement and choose solutions which suit their positions and work-styles. It will assist them in meeting work and personal deadlines.

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Public Finance Management Training Course

The objective of the Public Finance Management Act is “To control monetary management in the nationwide government and provincial governments;to make sure that revenue, expense, liabilities and assets of those government are handled effectively and efficiently; to describe the duties of individuals delegated with monetary management in government; and to attend to matters linked therewith.”

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Creative Thinking Course :Innovation course or Innovation Training course (South Africa)

Thinking “out of the box” is no longer a luxary. It is essential in today’s rapidly changing business environment to survice. Hence the need for a innovation course or innovation training course. Indeed in view of the necessity and growing importance of these types of courses these type of intervention have

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Interpersonal Skills Training Course

This (Interpersonal Skills Training Course or Interpersonal Skills Courses or Training Interpersonal Skills) enables managers to do the following:

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Customer Service Excellence Training Course: Customer Care Training

Understanding customer requirements and needs i.e. delivering timeously, the need to balance pricing against quality product or service are the key drivers of a successful business. Research demonstrates that consumers do not only purchase based on the lowest cost only; instead other factors play a role including: the right quality, and certainty that that the business will remedy any problems or issues promptly if the product / service doesn’t perform

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Short Change Management Training Course in South Africa

Change management is an approach to transitioning individuals, teams, and organizations to a desired future state. In a project management context, change management may refer to a project management process wherein changes to the scope of a project are formally introduced and approved or the definition of change management defined on this page

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Rapport Training: Build Effective Business and Social Connections

“Rapport describes a close and harmonious relationship in which the people or groups concerned understand each other’s feelings or ideas and communicate well.

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Blogs

A Lean Six Sigma Project like any other project requires good project management techniques/principles in order to achieve the objectives. Project management thus forms the backbone of any successful Lean Six Sigma implmentation

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Leonie Varrie

She is an expert in the field of Lean Six Sigma, business analysis and project management. Leonie has over seven years of training, coaching and project experience in Lean Six Sigma methodology. She has saved companies cumulatively – over 15 million rand in revenue through her expert intervention.

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Barbara Gillman

Senior training instructor and consultant at Business Optimization Training Institute. She trains public speaking and communication skills in a confident and effective manner. She’s an adjudicator, and has adjudicated many schools during public speaking festival.

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Professor Mark Gillman

A training instructor and consultant at BUSINESS Optimization Training Institute.Mark is an expert in his field and highly regarded amongst his peers. He has researched diverse fields including pain perception, sexual function, stress and substance abuse, resulting in over 300 scientific publications, including 6 books and a popular training CD (Psychotropic analgesic nitrous oxide [PAN] for conscious sedation:

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Nadia Buckley

A training instructor, consultant and Managing Director of Business Optimization Training (BOTI). Nadia combines technical knowledge with excellent communications skills, and consistently receives enthusiastic reviews from her delegates. Nadia has extensive experience in corporate environments:

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Excel courses Johannesburg, Durban, Cape Town

Whether a project manager, project team member or business analyst, you will be required to deal with the planning, tracking, reporting and handling of estimates and budgets. Your proficiency in using spreadsheets will affect how well you achieve your objectives.

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Lean Six Sigma Training: Six Sigma South Africa: Lean six sigma training Johannesburg, Cape Town, Durban

Lean Six Sigma Training: Six Sigma South Africa – to survive in this globally competitive market, companies cannot rely on “doing the same thing over and over again and expecting a different result” (Einstein). To gain competitive advantage, companies have to operate with

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Finance for non-financial managers Training: Johannesburg, Cpt, Dbn

It’s not just the bean counters’ who deal with spreadsheets, figures, and the financial side of business. It’s highly likely that, as a project manager, line manager or department head, you’re going to have to analyze a spreadsheet, prepare or review

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Advanced Project Management Training

Dennis Comninos, internationally recognised author and consultant, and programme director of the UCT Graduate School of Business Project Management programme, says it all starts with taking a strategic approach to project management – choosing the right project, having the right organisational

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BOTi Courses Overview – Negotiation and Conflict Management Training

Conflict is part of our current reality in the rapidly changing global environment. Employees of private and state owned entities need to be ready to deal with all differing types of conflict. These include personal conflicts and organizational conflicts

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BOTi Courses Overview – Project Management Fundamentals Training

At the end of the course, delegates will be able to identify the characteristics and nature of a project; the stages of the project management process – including how to complete a project charter, define the project scope, understand and develop work breakdown structures. In addition, components of time management will be explored which

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BOTi Courses Overview – Time Management Skills Training

Time Managing Skills Training will provide you with the skills you need to analyse and manage your time at a business as well as a personal level. You will learn to choose and implement the most appropriate solutions to suit your position and work-style and meet deadlines in your professional and personal life.

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BOTi Courses Overview – Customer Service Excellence Training

‘The customer is king’ may be an old cliché yet it is still widely used when dealing with customer service excellence.  Without the customer, there is no business, hence, for any business to succeed it needs to develop a customer service excellence culture that takes a serious approach towards achieving and maintaining high levels of customer satisfaction and whereby measures are in place to consistently monitor and strive to improve customer service levels on an ongoing basis.

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BOTi Courses Overview – Creative Problem Solving and Critical Thinking Training

You will dig this course.  Yes, literally, you will be digging….for problems!  Since, during the course of most if not all projects, every manager will discover that certain things may go awry that are completely unanticipated and more often than not lie beyond the realms of control.

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BOTi Courses Overview – Finance For Non Finance Managers

For some managers, the art of working with financials comes naturally, while for others it can appear to be somewhat daunting.

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BOTi Courses Overview – End User Computer Training: Information Technology

Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations

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BOTi Courses Overview – Psychometric Tests

Psychometric tests is a scientific approach utilized to determine people’ psychological abilities and behavioral abilities. Psychometric tests are created to determine a prospects’ appropriateness for a function based upon the needed character qualities and ability (or cognitive capabilities).

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BOTi Courses Overview – Public Course Schedule

See or search our calendar for all our events. Each event has a downloadable booking form.

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Boti Courses Overview – Closing the Gap between Specialist & Manager Training

In the Closing the Gap between Specialist & Manager, we aim to teach supervisors team management and time management. Add to this prioritizing and delegation and you will be well on your way to being a good supervisor. In this workshop we will also focus on setting goals and expectations, for yourself as well as your team, as well as feedback and resolving conflict.

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BOTi Courses Overview – Mastering Service Level Agreements and Contracts Training

Many projects, processes and transactions in business involve the use of contracts. In a number of cases the individuals entrusted with implementing these activities are not consulted in setting up the contract or, if they are, they are not aware of the terms and conditions of the agreement until it is far too late

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BOTi Courses Overview – bbbee Levels – Broad Based Black Economic Empowerment

The aim of B-BBEE  is to ensure that the economy is transformed and structured to allow for the meaningful participation of the majority of its citizens and to further create capacity within the broader economic landscape at all levels.

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BOTi Courses Overview – Anger Management Training

In this course you will learn about the anger cycle and how to deal with the phases of anger in detail. For instance – what is the body’s response to anger? We explore common myths about anger i.e., the myth that anger is a bad emotion.  You will  learn that anger is instinctive and we show you the do’s and don’ts when responding to anger. We take an in-depth look at helpful and unhelpful ways of dealing with anger.

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BOTi Courses Overview – Linux Essentials Training

If you have never heard of Linux essentials training course I highly encourage you to keep reading. While this course would benefit a lot of people, it is most targeted toward people who use computers regularly and have a knowledge of Information Technology.

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BOTi Courses Overview – Self-actualization training course

This course is designed to help you gain a better understanding of your brain and who you are so that you are better able to understand why you react to certain people, situations, and environments in your own unique way. It also helps to understand why people make the decisions that they do.

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BOTi Courses Overview – Microsoft Power BI Basics Training

What do you need to know for the Microsoft Power BI Basics Training Course?If you believe this power BI training course would be beneficial for you, be sure that you are familiar with the basic use of Microsoft Excel as well as Windows.

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BOTi Courses Overview – InDesign Training Course

You might be a business owner, a student, a part-time worker, etc. Regardless of what kind of work you do, there are always ways to stay ahead of the game to ensure that you are always ensuring maximum professionality.

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BOTi Courses Overview – Microsoft Word Level 1 Training

Microsoft Word is a word processing system that is used in business and other areas.  While it already features critical and rich productivity, Microsoft keeps on improving Word with every new release.

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BOTi Courses Overview – MySQL administration training

Getting the proper MySQL administration training is mandatory for system administrators that want to better harness the opportunities and power of their own network. This is why the MySQL Administration Training Course was created, in order to help people interested in system and network administration to acquire professional training and understand various MySQL tasks

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BOTi Courses Overview – Add AutoCAD to Your Resume Training

In today’s job market, it can be tricky for potential employers to notice you. Especially, if you don’t have much experience under your belt. Getting your resume noticed over the hundreds if not more applicants can become increasingly difficult

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BOTi Courses Overview – Mozambique Course / Education Training

BOTi offers courses in Mozambique and throughout Africa including Angola. Potential areas  (subject to availability) where courses are offered include: Alto Molocue, Angoche, and Bajone.

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BOTi Courses Overview – Project Management Fundamentals Training

At the end of the course, delegates will be able to identify the characteristics and nature of a project; the stages of the project management process – including how to complete a project charter, define the project scope, understand and develop work breakdown structures.

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BOTi Courses Overview – Executive and Personal Assistants Training

Being an Executive or Personal Assistant is a distinctive position that requires a variety of abilities. Don’t miss out on Our Executive Personal Assistant Courses. Whether you are updating schedules, making Traveling arrangements, minute taking, or creating essential documents all must be done with a high degree of confidentiality. Confidentiality is 1 of the most essential characteristics for every assistant

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BOTi Courses Overview – Workplace Harassment Training

Harassment can be based on a variety of factors such as race, sex, as well as disability. Experiencing an uncomfortable scenario in the workplace may be much more than an unpleasant event; it may be against the law. This particular alone is what makes this particular Harassment in The Workplace Training (or Sexual Harassment Courses; Sexual Harassment Training Courses; Harassment in The Workplace South Africa) extremely essential for every business

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BOTi Courses Overview – Workplace Diversity Training

Diversity should be a top priority for any modern company to strive for. Our diversity course and authentic, achievable in the real world modules are the best there is and a must for any company scaling with a loyal and diverse staff count.

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BOTi Courses Overview – Work-Life Balance Training

Stop Work from overtaking your personal life with our Work Life Balance Course (or Work Life Balance Training Program; Balance Coaching Cape Town, Johannesburg, Pretoria, Durban). Having a balance between work as well as home life can be a challenge. With this particular challenge come awesome rewards when it is done successfully. By balancing a profession with home life it supply benefits in each environment.

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BOTi Courses Overview -Train-The-Trainer Training

Whether you are preparing to be a professional trainer, or you are someone whose job requires an element of training, you always want to be prepared. You will come to understand that training is a process where abilities, understanding, as well as attitudes are applied in a distinctive way

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BOTi Courses Overview – Teamwork And Team Building Training

For most of us, teamwork is a element of everyday life. Whether It Is at home, in the community, or at work, we are often expected to be a functional element of a performing team. Having a strong team will benefit any business as well as will lead to more achievements than not.

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BOTi Courses Overview – Talent Management Training

A Talent Management Training Course is essential. Every business wants to have the best as well as the brightest staff members, and this can be achieved with good Talent Management.   With the highest costs to business being the workforce, does it not make sense to invest in your business’s workforce?

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BOTi Courses Overview – Stress Management Training

Positive as well as negative stress is a constant impact on all of our lives. The trick is to maximize the positive stress as well as to minimize the negative stress.

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BOTi Courses Overview – Social Media In The Workplace Training

Attend our Social Media Courses South Africa (Social Media Workshop Johannesburg; Social Media Training Pretoria; Social Media Training South Africa;  Social Media Course Cape Town).  We are being flooded with Social Media invitations as well as updates

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BOTi Courses Overview – Risk Assessment and Management Training

Where your business is concerned, It is not  always possible to control or manage  risk at a level of 100%, but knowing exactly what do before, during, as well as after an event will mitigate the damage as well as any perceived or real harm to the business

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BOTi Courses Overview – Public Speaking Training

When it comes to public speaking, according to a 1973 survey by the Sunday Times of London, 41% of individuals list public speaking as their particular greatest fear.

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BOTi Courses Overview – Proposal Writing Training

A good proposal doesn’t just outline exactly what product or service you would like to create or deliver. It does so in such a manner in which the reader feels it is the only logical choice. In the Proposal Writing Course (or Proposal Writing Course Gauteng; Proposal Writing Course Cape Town; Proposal Writing Course Pretoria) you or your  staff will explore the proposal writing process including the most common Kinds of proposals.

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BOTi Courses Overview – Presentation Skills Training

This course is designed to make speaking in public less terrifying and more enjoyable.  You will learn how to structure a compelling program, use various types of visual aids and effectively engage your audience.

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BOTi Courses Overview – Personal Productivity Training

This course will assist delegates in understanding: Personal Productivity

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BOTi Courses Overview – Personal Branding Training

STOP AND ACT NOW! Up your value of your personal Brand with our Personal Branding Training Course. Personal Branding is identifying your assets, characteristics, strengths, as well as abilities as an individual. Comprehending Personal Branding provides advantages in your participant’s personal as well as professional lives.

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BOTi Courses Overview – Performance Management Training

Performance Management is making sure the worker as well as the business are focused on the same priorities. It touches on the business itself by Enhancing production as well as reducing waste

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BOTi Courses Overview – Overcoming Sales Objections Training

Sales objections will occur no matter how good the product or service and to experience a sales objection can be a disheartening event. This is a normal part of the process of getting products and services to market.  In this course you will be taught how to eliminate the objection.

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BOTi Courses Overview – Organizational Skills Training

Developing good Organizational ability is an investment that will  benefits you for years. To be successful means to be organized. These abilities will filter to all aspects of your professional as well as personal lives. Throughout this Organizational Skills Training Course (or Organisational Skills Course in Johannesburg, Cape Town, Durban, Pretoria – South Africa) your delegates will be provided the tools necessary in developing better Organizational abilities.

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BOTi Courses Overview – Negotiation Skills Training

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, as well as values is a challenge in any environment. It is an inevitable fact that when individuals are working together personalities can as well as will clash

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BOTi Courses Overview – Middle Manager Training

Strengthen and Ignite Middle Management with a Middle Management Course (South Africa) (i.e. by Training Middle Management). Traditionally, middle managers make up the largest managerial layer in an business.

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BOTi Courses Overview – Media And Public Relations Training

This course is designed to provide practical as well as hands-on tools that will  equip you with  the required skills to deal with media and the public at large.

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BOTi Courses Overview – Marketing Basics Training

Marketing is an essential element for every business. It can also be that one missing piece of the puzzle that when put into place, reveals the bigger picture.  This course will give you an introduction to marketing as well as its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

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BOTi Courses Overview – Leadership and Influence Training

They say that leaders are born, not made. While it is true that some individuals are born leaders, some leaders are born in the midst of adversity. Often, simple individuals who have never had a leadership role will stand up as well as take the lead when a scenario they care about requires it.

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BOTi Courses Overview – Knowledge Management Training

Knowledge management is a program or system designed to create, capture, share and aim knowledge towards the success of all. It requires changes and support at all levels in the company. Knowledge management can be applied to many areas of a company.

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BOTi Courses Overview – Interpersonal Skills Training

We’ve all met that dynamic, charismatic person that just has a way with other people, as well as has a way of being remembered. Your delegates will identify Means of Making A powerful introduction, remembering names, as well as Controlling Circumstances when you’ve forgotten someone’s name.

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BOTi Courses Overview – Mindfulness Training: Improving your Observation

Enhancing mindfulness is about comprehending yourself as well as being “in the moment”. In Mindfulness Training Johannesburg, Cape Town, Durban (South Africa) (or Mindfulness Course), your delegates will become more mindful of their particular actions as well as learn how to express as well as interpret their particular present environment

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BOTi Courses Overview – Employee Health and Wellness Training

A healthy worker is a happy as well as a productive worker,  and  ensuring such should be  the goal  of every business. By Utilizing our Health as well as Wellness at Work program your delegates will experience the benefits of a healthier lifestyle as well as workplace.  In this course we will touch upon common issues such as smoking cessation, nutrition, weight loss, as well as preventative care.

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BOTi Courses Overview – Handling a Difficult Customer Training

Please that “difficult customer”  with our Handling a Difficult Customer Training Course. Wouldn’t the world be a awesome place if every customer was a pleasure to deal with? We all know that is a fantasy land. So Exactly What is the best way to handle a Challenging customer? By Utilizing Dealing with Difficult Customers Training (or Dealing With Difficult Customers Course South Africa, Johannesburg, Cape Town, Durban), Your delegates will be taught Dealing With Stress abilities, how to build rapport, as well as recognizing certain body language.

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BOTi Courses Overview – Goal Setting and Getting Things Done Training

goal characteristics, time management, as well as Exactly What to-do when setbacks occur. This particular program informs the understanding as well as abilities your delegates need to complete more tasks, as well as get things done.

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BOTi Courses Overview – Facilitation Skills Training Course

While having various cultures in one workplace can present communication problems as well as conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present Difficulties to management in terms of handling the different generations present

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BOTi Courses Overview – Entrepreneurship Training

Would you like to be your own boss? Have you ever dreamed of starting your own business? And you really have no idea what to do with your awesome business idea? If you have ever thought about these things then you need our Entrepreneurship Training Course.

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BOTi Courses Overview – Employee Recruitment Training

Some companies believe that people interested in working for them will seek them out and hence, they simply wait for talent to walk through the door .  At the other end of the  scale, simply advertising an open position and hoping to attract the right talent does not always  guarantee that you will find the best person for the job. 

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BOTi Courses Overview – Employee Motivation Training

Increase staff motivation with Employee Motivation Training.  This course will help you ignite and increase levels of staff motivation among your staff by giving you the necessary tools to become an effective motivator.  You will be introduced to the 5 most popular motivational models and how to bring them together to create a custom program.

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BOTi Courses Overview – Emotional intelligence Training

In a nutshell, the broad definition of emotional intelligence can be summed up as “the ability to monitor one’s own and other people’s emotions, to discriminate  between different emotions and label them appropriately, and to use emotional information to  guide thinking and behaviour” (Peter Salovey and John Mayer).

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BOTi Courses Overview – Customer Service Training

Each one of us is in the business of serving customers whether we realize it or not. Maybe you’re at the coalface of a business, serving the individuals who buy your products. Perhaps you’re an accountant, serving staff members by producing their pay checks as well as keeping the business running

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BOTi Courses Overview – Critical Thinking Training

Critical Thinking provides you with the abilities to Assess as well as evaluate information. With these abilities you are able to obtain the greatest amount of understanding from a piece of data. It provides the best chance of making the correct decision, as well as minimizes damages if a mistake does occur.

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BOTi Courses Overview – Creative Problem Solving Training

In the past few decades, psychologists as well as business individuals alike have discovered that successful problem solvers tend to utilize the same type of process to understand as well as implement the solutions to their particular problems. This particular process works for any kind of problem, large or small

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BOTi Courses Overview – Conflict Resolution Training

Wherever 2 or more individuals come together, there is certain to be conflict. This particular program (Conflict Resolution Training Courses; Conflict Resolution Training Johannesburg, Cape Town. Pretoria (across South Africa); Conflict Resolution Course) will supply delegates a 7-step conflict resolution process that they can utilize as well as modify to resolve conflict disputes of any size.

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BOTi Courses Overview – Communication Strategies Training

Break-down Communication Barriers! For the better element of daily, we are communicating to as well as with other people. Whether It Is the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something

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BOTi Courses Overview – Attention Management Training – Harness Your Powers of Concentration

Harness Your Power of Attention to achieve more! Increase Productivity and Accuracy with our Attention Course in Johannesburg, Cape Town, Durban- South Africa (or Attention To Detail Training Courses). A distracted worker is a less effective worker.

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BOTi Courses Overview – Business Succession Planning Training

This course will assist delegates in understanding: Business Succession Planning
For the Business Succession Planning Training Course it is advisable that you have the following experience/knowledge:

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BOTi Courses Overview – Business Etiquette Training

Business succession planning is all about being prepared. The loss of important leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival as well as growth of any business.

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BOTi Courses Overview – Business Ethics Training

Business ethics training impacts  all levels of business. It will impact all who interact with the business including customers, staff members, suppliers, competitors, etc.

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BOTi Courses Overview – Business Acumen Training

Business Acumen will give you an advantage that everyone wishes they had. This course will help you understand learning events, manage risk better, as well as increase your critical thinking skills.

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BOTi Courses Overview – Budgets And Financial Reports Training

Financial Reporting Training Courses in Johannesburg, Cape  Town, Durban South Africa). Money matters can be daunting for even the smartest individuals. Nevertheless, having a good Comprehending of basic financial terms as well as methods is essential to your profession

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BOTi Courses Overview – Body Language Basics Training

Can you determine if someone is telling the truth just by taking a look at them? It’s an ability that many individuals do not have.  Yet, whether you know how to interpret body language or not, the body never lies.  An understanding of body language gives you the edge in everyday communications.  Non-verbal communication can speak volumes.

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BOTi Courses Overview -Basic Bookkeeping Training

Will a basic bookkeeping course help me?   Numbers! Numbers! Numbers!  Wherever you go, you are certain to see them.  On addresses, license plates, phones, prices, money! Numbers connect all of us to each other in many more ways than we can imagine.. Basically, our world centres around numbers

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BOTi Courses Overview – Assertiveness And Self-Confidence Training

Self-confidence and assertiveness  are essential to achieving one’s goals.  If you do not feel worthy and you not understand how to express your self-worth when communicating with other people, life can be extremely painful. Overcoming this problem will benefit you both personally and professionally.

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BOTi Courses Overview – Appreciative Inquiry Training

Appreciative Inquiry is a shift from taking a look at problems as well as deficiencies as well as instead concentrating on strengths as well as achievements. It’s a tool for change, as well as it surely will strengthen relationships throughout your business. By Utilizing best methods as well as positive stories your delegates will change your business.

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BOTi Courses Overview – Administrative Office Procedures Training

Administrative assistants are Essential element of most office environments. They work silently in the background, making certain the business enterprise runs efficiently as well as effortlessly.

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BOTi Courses Overview – 10 Soft Skills You Need Training

The definition of Soft Skills can occasionally be difficult explain. It can be that distinctive feature or attribute that allows for awesome communication. It can also be the special manner in which you demonstrate confidence in difficult scenarios.

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BOTi Courses Overview – Voice Training and Voice Coaching Training

Your voice doesn’t only communicates content – it could express much about yourself too. Like it or not, people make an assessment of you in line with the way you speak.  Essentially,  your professional achievements depend a lot on your ability to ‘talk the talk’

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BOTi Courses Overview – TQM: Total Quality Management

Contemplate all the components which need to get together to provide an item to your client.

From the instant ones client thinks about buying your products or services to the shipment of this item, how many handling points are there? Tons? 100’s? The order is put. a requisition is created. Raw materials are purchased. Products are created.

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BOTi Courses Overview – Lean Manufacturing Training

Performing at a higher level with less resources and ‘lean thinking.’ Are key components of lean manufacturing.

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Boti Courses Overview – Courses

BOTI offers a number of courses across various fields. Ultimately employees are employed to “add value” to an organization.

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BOTi Courses Overview – Risk Management Training Can Improve Your Business: South Africa

Risk Management Courses South Africa : Risk management has for many years been a key component of project management, however now it is a major component of organizational best practices. Companies have come to the conclusion that effective risk management can not only lower the impact of crises; but can offer real cost savings and benefits.

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BOTi Courses Overview – Six Sigma Courses or Six Sigma Training: South Africa

Six Sigma Courses South Africa or Six Sigma Training South Africa: This course gives one an understanding of the basic methods used for Six Sigma. The Six Sigma Courses: Yellow Belt training content includes the basic improvement procedures and the required measurement techniques.

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BOTi Courses Overview – Nitrous Oxide/Oxygen Conscious Sedation Training

Professor Mark Gillman is a world authority (see brief CV, below) on this simple but effective technique.  He trains doctors, dentists and registered nurses to use nitrous oxide for conscious sedation and the treatment of substance abuse.

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BOTi Courses Overview – Employment Equity Fundamentals Training

This course is designed to give you a broad understanding of the Employment Equity Act as well as help you to understand the link between  Skills Development, Employment Equity, B-BBEE and an entity’s strategy.

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BOTi Courses Overview – Short term Investing & Trading Training

Over the last few decades financial and computer engineering have conspired to create an explosion of retail day traders around the world. The purpose of this course is to give those interested in trading a firm foundation in the field.

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BOTi Courses Overview – ICT Training

Become an Excel power user and more. The aim of this course is to take you to the next level of ICT training beyond Advanced Excel 2010.

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BOTi Courses Overview – MCSA: SQL Server 2014 Training

This course teaches the skills and knowledge required to maintain a Microsoft SQL Server 2014 database and how to use SQL Server 2014 product tools and features related to maintaining a database.

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BOTi Courses Overview – AutoCAD Essentials Training

The aim of this course is to teach you how to use the AutoCAD workspace and user interface.

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BOTi Courses Overview – Marketing Fundamentals Training

Rob Terlingen has more than 35 years’ of experience in the following fields: sales, marketing, general management, advertising, corporate planning, business broking, management consulting, finance and business administration in companies of various sizes, in many industries

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BOTi Courses Overview – AutoCAD Civil 3D Essentials Training

This course deals with AutoCAD® Civil 3D. It provides delegates with comprehensive knowledge of the tools and advantages of AutoCAD Civil 3D. Practical exercises during the course looks at how to create drawings (two and three dimensional )

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BOTi Courses Overview – Autodesk 3Ds Max Design Essentials Training

This course, The Autodesk 3Ds Max Design 2013 Fundamentals ( 3ds Max Course or 3ds Max Training) presents a comprehensive introduction to Autodesk 3ds Max Design software that will help assist the new operator to optimize the use of this program and expand the knowledge of current self-taught users

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BOTi Courses Overview – AutoCAD Electrical Essentials Training Course

This course, AutoCAD Electrical Fundamentals (Autocad Electrical Training; Autocad Electrical Courses; Autocad Electrical Training Courses), deals with the key major subjects for operating AutoCAD Electrical.

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BOTi Courses Overview – Microsoft Office PowerPoint Intermediate Training

PowerPoint: Basic forms the basis for this course. PowerPoint will be customized by working with the Ribbon in order to change application settings. Themes and templates will also be applied. SmartArt graphics and tables, multimedia content and interactive elements to slides will be discussed; Delegates will know how to best distribute presentations including PDF, HTML, and online broadcasts.

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BOTi Courses Overview – Financial Management Training

Financial Management Courses in South Africa: This course is designed to enlighten managers and entrepreneurs on the basics of financial literacy. The course will focus on; Starting up, Operation and Growth. Basic terminology will be used to teach theories and skills related to finance in a South African context. Advantages of understanding financial management systems include:

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BOTi Courses Overview – Sales Team Management Training

In this course, delegates will be taught how to manage a sales team. Upon completion of the course, delegates will be able to know how to unify team members, recruit new staff and successfully interview candidates, therefore making sure that business targets are reached.

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BOTi Courses Overview – Sales Skills: Basic Training

This course introduces delegates to the basics of selling. Delegates will learn how to display professional behavior, how to use sales terminology, and how to give powerful sales pitches. Additionally, delegates will learn methods to professionally deal with objections.

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BOTi Courses Overview – Developing Positive Assertiveness Training

This course is designed to help you gain a sense of assertiveness in order to feel more self confident in the workplace as well as in your personal life.  You will learn how to use the body and language as tools to aid you in effective communication. Upon completion of this course you will know how to use assertive words correctly, be noticed in a group, and feel more confident.

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BOTi Courses Overview – Black Economic Empowerment Fundamentals Training

In the Black Economic Empowerment Fundamentals course (Empowerment Training Courses), delegates will learn how to apply BEE laws to their business in order to gain transformation. The course will also introduce elements of B-BBEE.

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BOTi Courses Overview – The Consumer Protection Act Fundamentals Training Course

This course was designed to help delegates understand the basics of The Consumer Protection Act. It is highly recommended for delegates who trade as vendors or those who need to boost their ethical behaviour in the market place. This act can also empower Customers with knowledge of their rights and responsibilities.

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BOTi Courses Overview – Chairing Disciplinary Hearings Training

Chairing Disciplinary Hearings course will empower delegates who participate in disciplinary enquiries with relevant up-to-date labour legislation procedures within the South African legal framework. Upon completion of the course, delegates will better understand fairness in employee disciplinary cases, and be able to identify and apply appropriate laws for specific cases.

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BOTi Courses Overview – Start Your Own Business, Become an Entrepreneur Training

Start Your Own Business, Become an Entrepreneur is an exciting course for people who would like to become entrepreneurs or those who own small businesses and wish to expand. This course will give you guidance on how to get started. Upon completion, you will be able to identify and pursue a business idea, know which channels to follow to finance your idea, as well be equipped to handle risks

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BOTi Courses Overview – Project Management Advanced Training

Project Management Advanced enhances the knowledge gained in Project Management: Intermediate. At this level delegates will be introduced to integration, procurement, contracts as well as the project management process. Delegates will focus their attention on identifying the roles of different deliverables of project management, especially implementation, group evaluations and effective reporting.

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BOTi Courses Overview – Project Management Intermediate

This course is the next level up from the Basic Project Management course. At this level you will be taught how to handle projects risks, motivate team members and communicate effectively.  The course content will cover monitoring and control of project risks, designing a risk management plan, and conducting an audit.  You will engage in discussions about good and poor management skills as well as performance evaluation skills.

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BOTi Courses Overview – Occupational Health and Safety Training

Course Introduction Put safety first.  Endorsing the Occupational Health and Safety Act 85 of 1993, our Occupational Health and Safety Course offers the knowledge and skills needed by both employers and employees in the workplace, to handle potentially harmful situations that may present themselves. This course is highly recommended  since  there are very few  professionals […]

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BOTi Courses Overview – Business Protocol and Etiquette Training

Yes We all Need: Business Etiquette Coaching! This course will demonstrate the impact of positive or negative Business Protocol and Etiquette on a company.  You will be able to identify and apply personality and communication styles, learn how to portray a positive friendly image as well as how to interact in diverse contexts. Delegates will also learn how to generally hold better conversations.

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BOTi Courses Overview – Professional Business Writing Training

The Professional Business Writing course provides you with key business writing basics that will enable you to draft business letters, proposals as well as reports. 

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BOTi Courses Overview – Performance Management Training

Performance Management course provides a platform where delegates can gain knowledge of creating performance agreements for employees and getting their employees to stick to them. In our Performance Management Courses in South Africa (Johannesburg, Cape-Town, Durban, Pretoria) delegates will learn the process of conducting meetings and writing performance plan documents.

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BOTi Courses Overview – Email Etiquette Training

This course introduces you to the world of effective emailing.  You will learn how to apply a compelling and professional voice to your writing, making use of all available tools.  You will also be trained in online security; and learn about password protection and e-policies.

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BOTi Courses Overview – Telephone Skills and Etiquette Training

This course will help you improve your communication skills on the telephone by introducing you to various ways and means of politely answering the phone, how to come across as friendly and professional and directing calls and taking messages in style.  You will also learn to master t he art of effective listening especially when dealing with difficult callers.

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BOTi Courses Overview – Call Centre Management Training

Improve customer service and sales with our Call Centre Management Training. This course introduces you to the proper management of a call centre settings, from learning about the different roles of the staff involved in the running of the centre, to establishing service goals and effective communication.

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BOTi Courses Overview – Sage Pastel Payroll Training

In the Sage Pastel payroll course you will learn the tricks and skills required  to achieve the most from your payroll software.  You will develop a working knowledge of how prayroll systems work and how to operate a  payroll system.

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BOTi Courses Overview – 3 Day MBA Business Essential Program Training

The 3 day MBA Business Essential Program Training course (3 Day MBA Program Training Course) covers important business areas such as financial management, organizational development and marketing

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BOTi Courses Overview – Web Design: HTML & CSS Beginners Training

This course is targeted at delegates who want to learn web design for their personal use or for business purposes (HTML course) . Upon successful completion of this course, delegates will be able to: create a basic web page, structure content, apply styles using CSS, work with tables and navigate a website.

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BOTi Courses Overview – CompTIA Strata IT Fundamentals Training

The CompTIA Strata IT Fundamentals course instills knowledge and understanding of PC functionality required by those in the information technology environments.

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BOTi Courses Overview – CompTIA A+ (PC Technician) Training

CompTIA A+ (PC Technician) course will teach delegates how to perform tasks such as System upgrades, system configuration, etc on a personal computer hardware operating system. Delegates will also gain knowledge of how to support PC hardware in a business environment.  Our PC technician course is held throughout South Africa.

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BOTi Courses Overview – Improve Your Typing Skills Training

Improve Your Typing Skills will help delegates increase their typing skills in just one day (Typing Skills Training). Delegates will be taught touch typing skills and be assessed on their words per minute speed at the end of the course. You will be taught how to apply all your fingers when you type.

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BOTi Courses Overview – Sage Pastel Partner V14 Intermediate Training

This all-inclusive training course will empower you with the understanding and skills needed to use Sage Pastel Partner Version 14. to perform bookkeeping and trial balance functions.

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BOTi Courses Overview – CorelDRAW for Beginners Training

The CorelDRAW Beginners course is planned around teaching delegates the CorelDRAW graphics program. The course will introduce the program using simple-to-follow exercises to make sure that delegates can confidently apply CorelDRAW graphics to their drawings

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BOTi Courses Overview – AutoCAD Revit MEP Essentials Training

This course will teach delegates concepts and principles of creating 3D parametric models using construction documentation. Upon completion of the course, delegates will recognize Revit MEP as a competent tool for creating engineering models.

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BOTi Courses Overview – AutoCAD Revit Structure Essentials Training Course

In this Revit Structure Training or Revit Structure Training Courses delegates will learn about the basics of Autodesk Revit® Structure. Tools for analysis, parametric design, and documentation will be covered, and delegates will also be introduced to Building Information Modeling concepts

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BOTi Courses Overview – AutoCAD Inventor Essentials Training

This course presents delegates with the finest techniques to be employed for parametric design values through a practice-packed curriculum. Delegates will gain critical knowledge needed to turn conceptual sketches into the design models. Delegates will gain the much needed knowledge of complex design elements

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BOTi Courses Overview – AutoCAD Revit Architecture Essentials Training

This course is an introduction to Autodesk Revit.  Delegates are initially trained in respect of Autodesk Revit commands for user interface and construction documentation. This course also offers basic knowledge of the functionality of Autodesk Revit Architecture software.

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BOTi Courses Overview – AutoCAD 3D Drawing and Modelling Training

In this course you will learn primary concepts and workflows for creating 3D models using AutoCAD through design related practical exercises that mirror the real world of the industry.  You will be taught how to craft and alter both solid and surface models.  You will also learn how to present designs while they are still being created, using visualization tools.

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BOTi Courses Overview – MicroStation Fundamentals Training

Microstation Fundamentals course offers all-inclusive introductory training for the inexperienced MicroStation user. Practical exercises are employed throughout the course to teach delegates how to prepare 2D production drawings for print, using commands, editing and other applicable features of Microstation.

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BOTi Courses Overview – MicroStation Training

Microstation 3D involves hands-on exercises representing industry-specific design scenarios in the real world. Delegates in the Microstation Course South Africa, Johannesburg, Cape Town, Pretoria  (or Microstation Training Course; Microstation V8i Training) discover the essential concepts and workflows for creating 3D models using MicroStation

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BOTi Courses Overview – Google SketchUp for Beginners Training

Google SketchUp Beginners (Sketchup Course; Sketch Up Training; Google Sketchup Courses; Google Sketchup Training; Google Training Courses) allows the student to imagine spaces in three dimensions, this being the foundation to the success of architectural spaces designs.

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BOTi Courses Overview – Managing a Drawing Office Training

Managing a drawing office is not limited to only managing people, it requires proper working systems, procedures and much more. This course is a great way to be introduced to drawing office management.

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BOTi Courses Overview – Introduction to Technical Drawing Training

The Introduction to Technical Drawing course is designed to give you a basic grounding in technical drawing.

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BOTi Courses Overview – Adobe Illustrator Beginners Training

Adobe Illustrator Beginners Training is recommended for those who wish to create exciting, color-rich artwork for print, the Web, or even mobile devices. This training is very useful whether you’re advancing to Illustrator CS6 or undertaking Illustrator for the first time.

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BOTi Courses Overview Adobe Photoshop Training

Photoshop is a graphics-editing program that is utilized to develop and modify images. The program’s flexible nature makes it helpful for a substantial range of imaging jobs.  Photoshop is used in fields as varied as architecture, astronomy, animation, forensics, website design and the medical profession.

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BOTi Courses Overview – Developing ASP.NET MVC 4 Web Applications Training

In this Developing ASP.NET MVC 4 Web Applications course (MVC Courses; MVC 4 Training ; .Net Training Courses; Asp Courses; Asp.Net Mvc Training; Asp Course) , delegates will be taught how to develop advanced ASP.NET MVC applications making use of .NET Framework 4.5 tools and technologies.

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BOTi Courses Overview – Programming in HTML5 with JavaScript & CSS3 Training

The course in Programming in HTML5 with JavaScript and CSS3 presents an introduction to HTML5, CSS3, and JavaScript. This course aims to assist delegates in gaining basic programming skills for HTML5/CSS3/JavaScript. The lab scenarios in this course are carefully chosen to maintain and express the composition of various application scenarios

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BOTi Courses Overview – Programming In C# Training

Enrol in a C# training class or c# courses in Gauteng, Johannesburg, Cape Town South Africa: This course in C# Programming will instill necessary knowledge needed by developers to create Windows applications using the C# language.

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BOTi Courses Overview – Microsoft Publisher Advanced Training

Microsoft Office Publisher Advanced course improves on the knowledge gained in Publisher 2010: Basic. Delegates will be taught how to apply style and text, work with numbers, edit web forms, and customize Quick Access and Ribbon toolbar

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BOTi Courses Overview – Microsoft Publisher Beginners Training

Microsoft Office Publisher Beginners course introduces delegates to the functions and features of Publisher 2010. Delegates can expect to learn features such as, arranging text and pictures, creating and editing publications and working with master pages. Additionally delegates will be taught how to export their work and prepare it for commercial usage.

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BOTi Courses Overview – Microsoft Office All-In-One Training

The Microsoft Office All-In-One Training Course is the ultimate course  for those who are new to using computers and Microsoft applications and will teach delegates the basic skills of operating Microsoft Office applications.

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BOTi Courses Overview – Microsoft Office PowerPoint Advance Training

Delegates who are confident users of Power Point and wish to make the most of the application.
For the Microsoft Office PowerPoint Advance Training Course it is advisable that you have the following experience/knowledge:

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BOTi Courses Overview – Microsoft Visio Beginners Training

Microsoft Visio Beginners training introduces you to the fundamental features of Visio Professional. This course involves the creative use of  drawings and objects.  You will learn how to use stencils, draw simple shapes, arrange objects, work with text, apply a format and set print and file properties.

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BOTi Courses Overview – Microsoft Access Beginners Training

Using a single relational database, Microsoft Office Access Beginners Training will enable you to manage, link and sort information. Basic concepts will be explored using the Microsoft Office Access relational database application.

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BOTi Courses Overview – Microsoft Office Outlook Beginners Training

This Microsoft Office Outlook course for beginners will enable delegates to start responding and sending email in Microsoft Office Outlook. Including calendar maintenance; meeting and task scheduling; and managing contact information. It’s a brilliant foundation for any professional to build on.

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BOTi Courses Overview – Microsoft Office Word Intermediate Training

Microsoft Office Word Intermediate course goes beyond the basics of word processing. This course will enhance your Microsoft Office Word documents with advanced components such as, charts, tables, customized formats and graphics.

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BOTi Courses Overview – MS Projects 2013 Training

This course is designed to assist those who wish to gain a level of proficiency in understanding the  basic features and functions of Microsoft Project Professional 2013.

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BOTi Courses Overview – Asset Management Training Course

Alternative views of asset management in the engineering environment are: the practice of managing assets to achieve the greatest return (particularly useful for productive assets such as plant and equipment) and the process of monitoring and maintaining facilities systems, with the objective of providing the best possible service to users (appropriate for public infrastructure assets).

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BOTi Courses Overview – Procurement Supply Chain Management Training

Managers are often faced with a number of highly technical and complex decisions and procedures in the supply chain area. Corporate governance, strict adherence to polices and high levels of ethics are required for effective supply chain management

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BOTi Courses Overview – Leadership and People Management Training

Motivate your staff and become an excellent leader with our Leadership and People Management Training Course or People Management Course.

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BOTi Courses Overview – Supervisory Skills for Team Leaders Training

Key benefits of this course centre around the idea that it is structured to enable team leaders and supervisors to develop key skills that will motivate and influence their staff to achieve business and organizational goals and objectives and covers topics such as

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BOTi Courses Overview – Emotional Intelligence Training

Emotional intelligence is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior.

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BOTi Courses Overview – Executive Secretaries Personal Assistant Training

The boss’s right hand should not be left in the shadows! Executive Secretaries and Personal Assistants everywhere need to wear many ‘hats’ when they are often required to step into the boss’s shoes in dealing with difficult people or difficult problems. Our Executive Secretaries Personal Assistant Training Course will help you develop the right skillsto multi-task and handle whatever comes your way.

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BOTi Courses Overview – Assertiveness Skills Training: Assert yourself

Assertiveness Skills Training Course or Assertiveness Training is a one-day workshop designed to explore the delegates’ interpersonal skills which enhance the ability to communicate successfully with clients and peers alike. The course offers tools and techniques for developing and improving confidence through assertiveness skills in the work environment.

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BOTi Courses Overview – Professional Report Writing Skills Training

oning your business writing skills can have a positive impact on your career not to mention that estabblishing  effective channels of communication can enhance productivity within the organization. Professional quality writing improves productivity and the ability of all functional areas to work together, particularly in an increasingly global workplace

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BOTi Courses Overview – Reception and telephone etiquette Training

Monitor the maintenance of a clean and safe reception area as per organisational requirements. Implementation of the housekeeping standards are maintained according to workplace policy

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BOTi Courses Overview – Problem Solving and Decision Making Training

In addition to the related public courses  (viz Decision Making Training Course; Problem Solving Training Courses; Decision Making Training; Problem Solving and Decision Making Course), we offer the above course across the country:

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BOTi Courses Overview – Office Management Training

Office Management Training Course (or Office Management Course in Johannesburg, Cape Town, Durban, Pretoria – South Africa, Office Manager Course) is an essential skill.

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BOTi Courses Overview – Mentoring and Coaching Training

At one stage, mentoring and coaching were strictly reserved for senior management and company directors.  However, it is now available to everyone as a professional or personal development tool.  Coaching and mentoring are also closely associated with organisational change initiatives with a view to assisting staff to accept and

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BOTi Courses Overview – Meeting and Minute Taking Training

There are many rules and customs involved with conducting meetings. And if that is not bad enough, at times you have take minutes. Thus BOTI has developed a Meeting and Minute Taking Training Course that will help you hone the right skills to handle any meeting like a real pro.

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BOTi Courses Overview – Management And Leadership Development Training

Explain the concept of leadership.  Various definitions of leadership are identified and explained with examples in the workplace.  The roles and qualities of a leader are explained using examples.  Qualities of a leader should include at least five examples but are not limited to humaneness, empathy, objectivity,

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BOTi Courses Overview – Human Resources Management and Labour Relations Training(old)

The Human Resources funtion is key for any organization to achieve its strategic objectives. After all labour is one of the company’s most important resources and needs to be properly managed.

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BOTi Courses Overview – HIV/AIDS Workplace Management Training Course: HIV Courses in South Africa

This course  (HIV/AIDS Workplace Management Training Course which is one of our HIV Courses in South Africa) has been developed to meet the needs of business and government organizations who wish to respond with compassion and understanding to HIV and AIDS and the issues that arise in the workplace.  The objective of the course is to

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BOTi Courses Overview – Effective Sales Training

Sales are key to any organization’s survival and profitability. This course provides the necessary skills to enhance the skills of sales people and sales teams  in order to achieve their objectives

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BOTi Courses Overview – Disciplinary Hearing Training: Disciplinary Hearings

This comprehensive course (Effective Disciplinary Hearing Training Course: Disciplinary Training Courses or Disciplinary Hearing Training (Disciplinary Courses)) on disciplinary hearings enables managers to do the following

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BOTi Courses Overview – Diversity Management Training

South Africa has a very diverse workforce. Thus business realizes they need to assist employees in understanding, accepting and maximizing the potentials of these differences. This Comprehensive Diversity Management Training Course will allow managers and employees to respond to workplace diversity issues with trust and openness.

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BOTi Courses Overview – Data and Records Management Training

In the modern business world where almost everything is captured and stored online, it can be an overwhelming task to sort through and retrieve data and records.; The importance of maintaining an effective data management system cannot be over-emphasised. The Data and Records Management Training Course is designed to help you come to grips with effectively managing data and records

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BOTi Courses Overview – Corporate Governance Training

The aim of this course is to teach participants the skills  and competencies required to support and embed Corporate Governance.   A good working knowledge of  the principles of corporate governance in terms of values, ethics and organizational culture is an  imperative  in terms of maintaining good corporate governance.

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BOTi Courses Overview – Negotiation and Conflict Management Training

The Conflict Management and Negotiation Skills Training Course  aims to teach delegates the knowledge, skills, and competencies required to support and master conflict and negotiation

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Boti Courses Overview – Call Centre and Customer Service Training

Call Centre and Customer Service Training Courses aim to teach customer facing individuals and staff the knowledge, skills, and competencies required to increase

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BOTi Courses Overview – Stress Management Training

STOP! Don’t let stress get you down! A great deal of research has been conducted into stress management (basis for Stress Management Training) over the last hundred years. Varying views have been passionately held and aggressively defended. What compounds matters is the fact that we all feel we know what

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BOTi Courses Overview – Presentation Skills Training

Why are Presentation Skills Training needed and relevant to all business environments? A study has been conducted amongst experienced middle and senior executives around the world to determine the things they feared the most. The item that ranked no 1 on the list is “Public Speaking”.

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BOTi Courses Overview – Effective Business Writing & Communication Skills

On Gaurd Is Your Pen Really more powerful than a sword? Business writing and communication skills training courses in South Africa

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BOTi Courses Overview – Project Management Training

Project-based businesses have over the last two decades become the normalized method which most competitive businesses operate. Strictly operations based business objectives are increasingly

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Comprehensive Summary of Skills Development Act

The short supply of experienced employees is a severe obstacle to the competition of our sector. The SKILLS DEVELOPMENT ACT intends to broaden the understanding and also competencies of the work force in order to boost efficiency as well as employment

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Keep your team happy with good supervisory management

People slack. That’s just a fact and the quicker you come to terms with that the easier. It is very wrong to assume that just because most things in your business are mechanized and work as absolutes that your people will learn from them and become the same

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What is a skills development facilitator?

In a struggling economy the success of your business can be very fickle. There are few things that can truly help you stay afloat. One of these things is constantly improving. Yes, you heard me right. The only consistent way of ensuring that your business will survive is to ensure that you are constantly bettering yourself and your employees. But how? Well, that’s where a skills development facilitator comes in

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Realize your ideas with a technical drawing course

In a new age riddled by a bad economy and fuelled by DIY lifestyles, acquiring a skill instead of outsourcing it is something which has become attractive to many different people.

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Unite your troops with some good team building

If you’re any person with power in a corporation you’ll have people working under you. The success of your department very much depends on how well these people work together. If you’d like these people to work better together than you’ll have to invest in some team building.

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What is the point of the National Credit Act?

In modern day capitalism credit is something that stimulates the economy. In a fully-functional economy credit is something that is required to constantly ensure that there is a good, healthy amount of expenditure to fuel the economy. The issue is that there is also a misuse of credit which can have the opposite effect. If you misuse

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Make sure you are with the right training company

In a world that is dominated by competiveness, trying to improve yourself and increase your employability is crucial. In order for anyone to do this successfully they’ll need to be taught by someone. There are many companies that do this and are called training companies

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Increase your productivity with good typing skills training

With the majority of the business world subject to rapid advancements in technology, few things remain the same. The one thing that can be guaranteed to remain the same throughout ages is the use of language. The use of language is something that changes slightly, but never really warps into something unidentifiable

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Unlock the hidden talents of your employees with training games

Unlock the hidden talents of your employees with training games Constant training within a company is something unavoidable. In order for you to succeed in your pursuit of having the best employees in the world you’ll need to be able to develop their skills. In order to do this you’ll have to be going through […]

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